It can stop the SR as noted at http://bertk.mvps.org/html/symantecdoc1.html
The setting to fix this is different with each version.
Operating system is Window XP, HP Laptop Pavilion dv8000
My USB ports do not recognize any device that I plug in. I've gone through the procedures concerning USB ports after hibernation, I've uninstall ed and re installed the USB ports and the problem still persists, I've tried system restore but the computer will not restore
to any point chosen. Any help and advice will be greatly appreciated.