Windows Legacy OS forum

General discussion

usb communication issue

by blacks4 / April 11, 2006 7:43 AM PDT

recently purchased maxtor 3100 personal storage drive. install manual said win xp would detect device and automatically install the drivers for it. Well i got an error message saying that the device is unknown. i searched maxtor's knowledge base and emailed them a question about it. they said it is a communication issue between the device and the usb host controller chipset. Ofcourse their advice was to purchase a USB cardbus adapter card or anyother model of hard drive. Is there any other way around this without buying the adapter or another drive?

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by annemariegrrr / April 11, 2006 7:56 AM PDT

did the HD have a cd because most likely it needs a driver from the disc.

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no disk with drive
by blacks4 / April 13, 2006 11:24 AM PDT
In reply to: CD

i won the item off of ebay. the description said it was used, but in fine working order. i don't necessarily think it's defective. The install manual i downloaded from manufacturer's site said no drivers needed for winXP.

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Is that USB 1.1?
by R. Proffitt Forum moderator / April 11, 2006 9:26 AM PDT

If so, pack it up and return the drive. It may not work and if it did, the speed will annoy you.


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