did the HD have a cd because most likely it needs a driver from the disc.
recently purchased maxtor 3100 personal storage drive. install manual said win xp would detect device and automatically install the drivers for it. Well i got an error message saying that the device is unknown. i searched maxtor's knowledge base and emailed them a question about it. they said it is a communication issue between the device and the usb host controller chipset. Ofcourse their advice was to purchase a USB cardbus adapter card or anyother model of hard drive. Is there any other way around this without buying the adapter or another drive?