Require us to install a driver and its apps before we plug in the USB device.
Microsoft has it's own support at https://www.microsoft.com/accessories/en-us/products/webcams/lifecam-hd-3000/t3h-00011#techspecs-connect showing an 800 number and a 2 year warranty.
Since it's failing this is a warranty and Microsoft support issue.
I bough a web cam from Argos called "Microsoft LifeCam HD-3000"
I have plugged in into a win 10 and a win 7 machine (USB) and it is not showing up with all the other drives/ hardware. But when I plug in into my win XP machine it dose show up and runs fine