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Windows Vista forum

General discussion

US ROBOTICS

by sham1313 / December 15, 2008 10:50 AM PST

some times last week on line I order a US robotics modem for a window vista in the mail today I got a US robotics XP. I look on there web pg. and found a few numbers I left a couple of message ask them to call me back and of coarse I told they sent XP instead of vista. I have not had much luck when any thing on this computer is Like this modem when they say they call back I just have to Waite see. I also talk to two different people that said said they were the wrong ones to talk to about this and did not know the phone number to where to call about this problems. I thought I write here and see what you would say about it. thanks sham1313

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Do tell one more thing.
by R. Proffitt Forum moderator / December 15, 2008 11:01 AM PST
In reply to: US ROBOTICS
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in the 1st line I did tell you
by sham1313 / December 15, 2008 11:42 AM PST
In reply to: US ROBOTICS

that this computer is a windows vista. Happy thanks sham1313

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For your third post tell...
by R. Proffitt Forum moderator / December 15, 2008 12:09 PM PST

What USROBOTICS XP (modem) you have. I supplied a list via that link so I hope you can tell us just a little more.

-> The forum will guess your machine is running Vista as this is the Vista forum.

Good night,
Bob

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sorry let me please try again
by sham1313 / December 15, 2008 2:07 PM PST

this is a windows vista computer the modem I got was suppose to be a window vista but it was not they sent a me robotics windows XP I was wantting to know if the xp us robotics modem was ok to install in my windows vista. or if I needed to return it to get a us robotics for a windows vista. I don't why I try to be clear in what I type to get and answer but I guess I need to try harder. thanks sham1313

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You need to post the
by glb613 / December 15, 2008 9:03 PM PST

model name/number of the modem they sent.

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This is what I see on the box
by sham1313 / December 15, 2008 10:02 PM PST
In reply to: You need to post the

This is what I see on the box
under serial no. I see this bar code then USR5635 then another bar code and under that is 1MCLXARG2918. 56k USB mini fax modem I also see this www.usr.com Last night I had pulled this url http://www.usr.com/products/p-main-menu.asp I am not sure if the one on the box is different or not I am going to just type that in the url place and see what I get. I hope this is what you needed. thanks sham1313

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"Coming Soon Support files coming soon."
by R. Proffitt Forum moderator / December 15, 2008 11:43 PM PST

The USR5635 is noted as "Coming Soon Support files coming soon."

You should return the product.
Bob

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Thanks you for your time
by sham1313 / December 16, 2008 12:21 AM PST

I will try to think more when trying to ask a question and saying it to where you get the information you need to give me answer. thanks sham1313

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