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URGENT HELP NEEDED: Constant lockups/reboots

by Startropic1 / January 1, 2007 12:24 PM PST

I got a Colby USB mp3 player for christmas and I hooked it up to my PC's USB port via a USB extention cable that came with the mp3 player. When I booted my PC with the mp3 player already hooked up, windows failed to boot properly and crashed to a blue screen that said it was "dumping" memory. I unplugged the mp3 player and rebooted the PC and windows booted up fine, or so I thought. Ever since that problem my PC has been freezing frequently and occasionally rebooting itself. The lockups have been getting more and more frequent. In fact, I'm using a laptop to post this message since my PC is freezing so frequently.

From past experiences I know that frequent lockups can point to a faulty CPU fan, (the processor overheating), so I downloaded a utility to monitor my system temperatures. At the last lockup, the computer froze with these temperatures, all in Fahrenheit:

CPU: 106 degrees
SYS: 137 degrees
AUX: 135 degrees
HD0: 117 degrees
HD1: 122 degrees

These temperatures don't look to be very dangeriously high to me, and I checked the fan on my CPU to make sure it was working properly and it seemed to be. To cover all the bases I could think of, I also ran a virus scan with Norton AntiVirus 2007 (naturally, I made sure my virus definitions and everything were up to date.) While it did find a virus and a few trojans, the lockups were not resolved. I've even fully reinstalled Windows XP. Now I'm really not sure what's wrong, and I will be returning the mp3 player. I had some other troubles with copying mp3s onto the player and after talking to Coby's tech support, it was determined that the player was defective, so I'm going to be returning it and I intend to get a different brand mp3 player.

Last but not least, here are my system specs, and I hope someone can help me, I really need to get my PC working again.

System specs:
Pentium IV 2.66 GHz
Windows XP Pro SP2
GeForce 6600 video card with 128MB of memory on it.
I have 2 hds which are partitioned into 5 separate drives , and a grand total of about 300GB all together. main drive is 60 GB, one other 60 GB partition, one 40GB partition and other 2 drives are 20GB partitions.

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How many CD-DVD drives and what PSU ???
by VAPCMD / January 1, 2007 12:45 PM PST

tested the RAM ?

tested the HDDs ?

Drivers up to date ?

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It could be that a system restore to an earlier point before
by lacsr / January 1, 2007 9:10 PM PST

you connected the MP3 player would fix this. However, it could be a component failed when you connected the player. Likely suspects are power supply, memory, or motherboard. Need more info about your power supply, also.

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Restore Point Not An Option
by Startropic1 / January 2, 2007 12:53 AM PST

As I have completely reinstalled XP since then. My power supply is 230V 300W, not sure how to determine if it's ATX or etc. The markings on it don't say as such.

I suspect it is the RAM that is the problem, but I haven't been able to find a memory test utility that would work for me. Any suggestions? I couldn't get DocMem, Windows Memory Diag just wrote a file to a disc with no extension, and would not boot. I also grabbed MemDiag86+, not sure if that was working or not as upon boot it ran a looping string on my computer screen. (Maybe it's supposed to do that, not sure.)

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Try 'MemTest86+'
by VAPCMD / January 2, 2007 2:17 AM PST

Run it for an hour or so.


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