You claim it's been problematic since you got it. Make that call and have them get it working right BEFORE you try that game.
I currently have a Dell Inspiron 6400 running on Windons XP and I have been having countless problems since!
Today I purchased a PC game called Command & Conquer Generals and each time I try install this game it comes up with "1607: Unable to install InstallShield Scripting Runtime" I have no idea what this means nor how to resolve this issue.
Can someone please respond in USER FRIENDY as I'm not the most knowledged person when it comes to computers.