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Question

Urgent!!! Corrupted windows 7 installation

Mar 27, 2016 4:29PM PDT

One of my friends upgraded to windows 10 and did not like it at all. He asked me if I could downgrade him to win7, wich I did using the option in win10 settings. After everything was done I had a bluescreen at every startup. I tried everything wanting to fix it, nothing worked. I am now to the point where I'm thinking of doing a clean install but non of the backup solutions (including the native one in windows) work in safe mode an I cant do a normal startup.
Anyone can help? I would really want to backup everything including the settings and apps.

Thanks

Discussion is locked

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Answer
You missed out all the important information.
Mar 27, 2016 4:37PM PDT

Machine make, model etc. Do they have a backup or the restore media they made with Win 7?
Dafydd.

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Answer
The other exit. It's cheap too.
Mar 27, 2016 5:16PM PDT

Since there appears to be some doubt if the user's files are safe, for under 50 bucks we can pop in a new HDD and use the machines OS recovery DVDs to start over. Then that old drive is attached so they can copy out the files they forgot.

Oh and Windows Backup? Forget it exists. I don't want to see another person lose it all again.