Machine make, model etc. Do they have a backup or the restore media they made with Win 7?
One of my friends upgraded to windows 10 and did not like it at all. He asked me if I could downgrade him to win7, wich I did using the option in win10 settings. After everything was done I had a bluescreen at every startup. I tried everything wanting to fix it, nothing worked. I am now to the point where I'm thinking of doing a clean install but non of the backup solutions (including the native one in windows) work in safe mode an I cant do a normal startup.
Anyone can help? I would really want to backup everything including the settings and apps.