HolidayBuyer's Guide

Computer Help forum

General discussion

URGENT! Computer cant find....

by cubs123 / March 14, 2007 10:38 AM PDT

When I start up my PC, I get the messages, "Cannot find C:\WINDOWS\system32\drvnut.dll
C:\WINDOWS\system32\josaqfer.dll
C:\WINDOWS\system32\akgpae

I check the dllcache for these 3 and they weren't found.
If these are viruses or trojans, how can I get them off. (I have Network Associates VirusScan)
If they aren't viruses, how can I get them back?
Please help,
Charles

Discussion is locked
You are posting a reply to: URGENT! Computer cant find....
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: URGENT! Computer cant find....
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Can you get to Start - Run?
by cmmer31 / March 14, 2007 2:34 PM PDT

If you can get to -
Start - Run - type - sfc /scannow - OK
Don't forget the space between c and /
You will need the CD that came with your computer.
Don't insert until asked for.

Or
Start - Run - chkdsk /r - OK

Collapse -
Problem
by cubs123 / March 15, 2007 10:52 AM PDT

I bought my computer refurbished off of eBay, so it has no CD that came with it, is there somewhere I could get a new CD?

Collapse -
That is usually an indication that...
by Edward ODaniel / March 15, 2007 6:02 AM PDT

your AV or Anti-Malware tools have removed a trojan or other malware but did not remove the entry in the registry or the shortcut in the Start up Folder.

Open REGEDIT and dive into the:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
and also the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices

keys and see if you locate a value in the right window that shows these items. If you do delete them.

Also look at the contents of the Startup Folder and see if anything there points to these items - if so delete it.

Collapse -
Thank you, fixed
by cubs123 / March 17, 2007 10:26 AM PDT

I did what you said and it's now gone.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

HOLIDAY GIFT GUIDE 2017

Cameras that make great holiday gifts

Let them start the new year with a step up in photo and video quality from a phone.