You need to ask your ISP what they provide.

Since you didn't tell us what type of connection you have; DSL, cable, satellite, here is a locked in, rock solid, exactly true statement. All ISPs provide a connection that is asymmetrical. This means that the download speed is faster than the upload speed. Sooooo, you need to contact your ISP.

My speed, on average, is download around 30 Mb/s, upload 2 Mb/s.