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Upgrading to Outlook 2010 - How to load calendar & contacts

by ClarksvilleJoeII / September 6, 2010 2:57 PM PDT

I am upgrading to Outlook 2010, and I cannot properly load my old calendar and contacts from my backup files and old .pst files. Any and all suggestions are welcome. I am using Windows 7 on a Dell desktop. The easiest possible way would be best for me (from a technical standpoint). Thanks so much.

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Re: upgrading
by Kees Bakker / September 6, 2010 6:07 PM PDT

1. Upgrading from what old version (Outlook 97, Outlook 2007)?
2. On same machine or on new machine?
3. You "cannot properly load". How do you try to do it, and what happens so it's only improperly loaded?

Kees

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Reply to Kees - Upgrade to Outlook 2010
by ClarksvilleJoeII / September 8, 2010 1:51 AM PDT
In reply to: Re: upgrading

Hi Kees,

Thank you for your kind assistance once again.

Question 1. Upgrading from what old version (Outlook 97, Outlook 2007)?
All of my outlook versions are (and have been) part of an office package. I initially used outlook 2003 on my old XP system. When I got a new desktop (one year ago), it came with Vista. I was able to move most of those outlook 2003 xp files to my new system. However, I received a free upgrade from Dell to Windows 7, and when I installed the windows 7 operating system upgrade, my outlook 2003 not work properly, so I upgraded to outlook 2010 beta. I had a few minor problems with the outlook 2010 beta version, so I upgraded to a non-beta version of outlook 2010 pro. Note: Each time that I upgraded my hardware, operating system or outlook package, I backed up my outlook files to folders on my desktop (using thumb drives, as necessary).

Question 2. On same machine or on new machine?
I did all of this on the same machine (a fairly new Dell desktop). I followed an on-line guide and moved my old files into the new outlook folder, but my calendar and contacts do not show up - and only one of my six archive folders will open (eventhough all six show up in the file list under my personal folders and archive folders column.

Question 3. You "cannot properly load". How do you try to do it, and what happens so it's only improperly loaded?
I followed several on-line guide questions to move and load the old files into my new outlook 2010 folder, but my calendar and my contacts do not seem to be there, and as previously mentioned, my archive folders 2 through 6 do not open.

At this point, I think that I would like to start over, reinstall my upgrade, and have you assist me in moving or importing my older outlook files.

What are your thoughts on the situation? What do you think I should do at this point?

Thanks so much, Joe

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Re: upgrade Outlook to 2010
by Kees Bakker / September 8, 2010 6:41 AM PDT
http://www.slipstick.com/config/backup2007.asp tells the file locations for Outlook 2007. I'd guess that the contacts and calendar are in the .pst file, because they aren't mentioned anywhere else. It rather resembles the same list for Outlook 2010: http://www.slipstick.com/config/backup2010.asp

If the missing data was still available in the beta version, I'd try to export them from there (to a .csv-file or so, whatever it can be exported to) and imported again in your new Outlook. You might have to uninstall the new version and reinstall the beta version.

You should be able to attach the missing personal folders to your Outlook again. If you can't attach the existing file, create a new one with the same name and replace it with the full file with all your data. That should be the easy part.

Kees
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