Thank you for your kind assistance once again.
Question 1. Upgrading from what old version (Outlook 97, Outlook 2007)?
All of my outlook versions are (and have been) part of an office package. I initially used outlook 2003 on my old XP system. When I got a new desktop (one year ago), it came with Vista. I was able to move most of those outlook 2003 xp files to my new system. However, I received a free upgrade from Dell to Windows 7, and when I installed the windows 7 operating system upgrade, my outlook 2003 not work properly, so I upgraded to outlook 2010 beta. I had a few minor problems with the outlook 2010 beta version, so I upgraded to a non-beta version of outlook 2010 pro. Note: Each time that I upgraded my hardware, operating system or outlook package, I backed up my outlook files to folders on my desktop (using thumb drives, as necessary).
Question 2. On same machine or on new machine?
I did all of this on the same machine (a fairly new Dell desktop). I followed an on-line guide and moved my old files into the new outlook folder, but my calendar and contacts do not show up - and only one of my six archive folders will open (eventhough all six show up in the file list under my personal folders and archive folders column.
Question 3. You "cannot properly load". How do you try to do it, and what happens so it's only improperly loaded?
I followed several on-line guide questions to move and load the old files into my new outlook 2010 folder, but my calendar and my contacts do not seem to be there, and as previously mentioned, my archive folders 2 through 6 do not open.
At this point, I think that I would like to start over, reinstall my upgrade, and have you assist me in moving or importing my older outlook files.
What are your thoughts on the situation? What do you think I should do at this point?
Thanks so much, Joe