Windows Legacy OS forum

General discussion

Upgraded XP, now getting black screen after log in

by mkimmy27 / August 5, 2009 4:23 PM PDT

I just upgraded to Windows XP Pro SP3, but I didn't put in the activation code before I installed it because it said I could put it in later (I had it on my email, and not written down, so I figured I could do the activation step later).
Now, after I log into windows, it tells me "This copy of Windows must be activated with Microsoft before you can log on. Do you want to activate Windows now?" When I click "yes", it gives me a black screen with only the mouse cursor. Control-alt-delete does not work, nor does right clicking. If I click "no", it logs me off Windows.
I have my activation code, but now I can't input it because all my computer does is go to this black screen.
I thought that it could be an issue with my dual monitors, but I've disabled one and am still having this problem.
I can run Windows in safe mode, but you can't activate Windows through safe mode.

Has anyone else encountered anything like this before?
Any suggestions on how I can try to fix this problem?
Thanks.

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(NT) Install again but put in the code this time.
by R. Proffitt Forum moderator / August 5, 2009 9:00 PM PDT
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can't
by mkimmy27 / August 6, 2009 9:55 AM PDT

It was a download install, not from CD.

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Ouch.
by R. Proffitt Forum moderator / August 6, 2009 10:17 AM PDT
In reply to: can't

Contact Microsoft and ask for them to fix it. It's their OS, you paid for the download from them?

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i guess that is the only option
by mkimmy27 / August 7, 2009 10:45 AM PDT
In reply to: Ouch.

I was hoping there would be a different fix, but I guess contacting MS is the only way. I got the download link from e-academy, since it was a special offer for student members of IEEE. Thanks anyway.

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Ouch again.
by R. Proffitt Forum moderator / August 7, 2009 12:18 PM PDT

Ask them about this version. If they hand it out they should hear from you when it fails.
Bob

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