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General discussion

Upgraded to win7... Now won't boot..

Oct 24, 2009 10:39PM PDT

After upgrading to Win 7 on my laptop computer, It went thru about 5 reboots of the system during installation....no problem. Then on the final boot phase it asked to accept the recommended settings for the system. I accepted, then it went to reboot for the final time.(I was excited to get finally get to see what 7 was all about, after 4 hours of the installation process) and..... it won't boot past the initial boot phase.Sad...then hangs up...with no indication on where the computer actually is in the boot process...(hangs up where the flashing underscore is) and won't go any further...(the next sequence of the boot process is where the windows symbol would come together)

What happened??? and How can I get my computer going agian...

Thanks for any help.

Discussion is locked

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Try the usual.
Oct 24, 2009 11:42PM PDT

Unplug all USB devices and try again.

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tried that..
Oct 25, 2009 12:19AM PDT

Thanks....tried..same thing no boot past initial...:/

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More info?
Oct 25, 2009 1:02AM PDT

No make, model, bios rev so I can't look to see if there is any issue with this machine. For example a cranky machine with no BIOS update had me disable items in the BIOS (usb, sound!) during install and later re-enable that. What a time bomb. That is while I was able to install Windows I wondered if they would lose the install instructions and end up with a many hundred repair bill later.

Back to you. Finish the details so others can look into this.
Bob

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Sorry...Thanks Bob
Oct 25, 2009 8:55AM PDT

OK...the details:

Acer 1.6 ghz Aspire 5570z
2 Gig Ram
Bios: v1.3503

There is life in the computer...tried to reboot from the disc...goes completely thru the install process then when the computer Reboots for the final time...thats where it gets hung up..Tried this 4 times now...Every indication on the Diagnostic says the OS is good to go...I can make it to the Repair screen during bootup off the disc...and it finds "No Problem" found...

I have 83 gig available on the disc with the c:Partition at 37 Gig....so there is NO issue there...its showing 3 partitions. with the first partition labeled "Service only" with 1.7 gig used.

Is that enough info??? Happy

thanks again for any insight on this issue

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other info
Oct 25, 2009 9:25AM PDT

came with Vista home Premium.
upgrading to Windows 7 Ultimate..Happy

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My wife has that laptop..
Oct 25, 2009 12:03PM PDT

Small world. Let me note a real annoying problem with it. DO NOT HAVE HIBERNATION enabled during changes such as an OS upgrade. To fix it I had to find the hiberfil.sys and delete it. I used UBUNTU (see google.)

Details at:
http://www.google.com/search?hl=en&source=hp&q=vista+hiberfil.sys
http://www.mydigitallife.info/2009/10/15/fix-stop-0x000000a0-internal_power_error-when-windows-7-hibernates/

The crash may not show on screen with this model.

Remember no idea is assured but in this case since I had the blinking cursor problem and it took a while to sort it out.

Sadly I didn't find any indication that Acer issued Windows 7 ANYTHING for this model. Sad since I wanted to upgrade my wife's laptop too!

-> I will be back on this upgrade next week so I may be in the same boat as you. Hope it's that hiberfil issue. I've added this discussion to my tracked discussions since I have the same machine and plan to do this upgrade. But our unit has 3GB ram. I don't expect this to have any effect on the outcome but when it happens I'll post back here.

Good luck to us both.
Bob

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Got her going......thanks Bob...
Oct 27, 2009 8:20AM PDT

well...ended up doing a clean Install. It appears I had some apps/programs that were incompatible with 7. I had 6 Windows programs on my system, 7 doesn't appear to overwrite like previous generation Windows, so when I would redo my program from Disc..it actually wrote 'another' 7 program 6 different times...LOL.. got that all cleaned up. have/had another couple issues, I actually have 4 gig of ram...but it is only recognizing 2 of it. Most of my programs and stuff were on the D partition so I was able to just reinstall them. I didn't loose many other things, except bookmarks, and some minor things. no biggie.
Definitely alot faster than Vista, some interesting quirks but nothing that any other new OS did before...to bad they don't incorporate NT Technology like the old days...Hope that helps
Thanks again..LMK if you need anything else. Happy