Why isn't this your IT's job?
And yes, Outlook drops features as the versions roll up. Some now require Exchange Server and some we find new ways.
Bob
My PC at work has just been upgraded from windowsNT to XP Pro, and Outlook97 to Outlook 2002.
In outlook97, you could create an email, insert (for example) 20 addresses from the company global email address book, and then save the outlook as a template.
Then each week, you could load the template, attach a weekly report, and send it to the same 20 people with out having to insert the same addresses every week.
Where has this invaluable feature been hidden in outlook 2002 ?
Robert

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic