Note http://reviews.cnet.com/5208-6142-0.html?forumID=5&threadID=51504&messageID=613331&tag= and his cause and cure.
I recently upgraded my ISP cable speed to 5 MB/s but when I test my speed with my ISP's test site I can only get just over 2 MB/s. After several over the phone attempts with no luck a service tech came here to help. He wasnt able to fix it, but did connect his laptop and was able to test out at well over 5MB/s. He said the problem was with my computer not their service. I scanned for virus's and spyware with no affect. Any help would be greatly appreciated, thanks.