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Question

Upgrade to Windows 10/no sound except in headphones

I have an HP 200-5020 PC all in one. Had windows 7...worked great..did the upgrade to windows 10...now I only have sound if I use my earphones..the internal speakers not giving out sound. I checked the drivers as I saw people saying to do and how to ck..I did troubleshoot also. No trouble detected..says drivers are up to date. I am new with PC so can not do a lot of technical things...can anyone help or should I revert back to Windows 7. AND, if I do revert back will that cause any issues? I just did the upgrade Friday and I know you have 30 days to go back. Any hep would be greatly appreciated.

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All Answers

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Answer
Back to HP to ask what to do about it.

In reply to: Upgrade to Windows 10/no sound except in headphones

Since you already checked for drivers and the apps that control sound, HP needs to tell you 1) if it is ready for 10 and 2) how to fix it.

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thanks but

In reply to: Back to HP to ask what to do about it.

I already called them, they said windows 10 questions are for microsoft not them

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Microsoft doesn't issue BIOS, Drivers and Apps for HP gear.

In reply to: thanks but

The ones in Windows 10 aren't bad but as you found out you need the ones from HP.

Again, the usual is to install Windows (doesn't matter which version) then install drivers and apps to get the machine to work. If there are no such drivers and apps then you have to use an OS that works with the drivers from HP.

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so if I down grade

In reply to: Microsoft doesn't issue BIOS, Drivers and Apps for HP gear.

to Windows 7...will I have a problem , is there anything I need to do to remove all Windows 10 ?

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Predicting the future is hard.

In reply to: so if I down grade

Even Yoda said "Difficult to see. Always in motion is the future."

As to remove all of Windows 10. No one seems to really have a clear answer. For example the offer for Windows 10 installed a thing. Would you consider that part of Windows 10? The patches to 7 that installed to smooth the transition? My answer must be no. While 10, the OS is gone, bits remain.

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Answer
right now drivers are a confusing mess

In reply to: Upgrade to Windows 10/no sound except in headphones

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The other item APPs that control things.

In reply to: right now drivers are a confusing mess

On most laptops the feature to turn on/off WiFi and control speaker or headphones is an Application. Dell has almost always called theirs "QUICKSET", Toshiba has what they call the TVAP package and HP, is all over the map.

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thanks everyone

In reply to: The other item APPs that control things.

I am going to go back to Windows 7 for now. I can always upgrade later in the year when they have all the bugs out...oh well...thank you kindly for your input.

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Answer
Windows 10 sound

In reply to: Upgrade to Windows 10/no sound except in headphones

I was having same problem. Go to control panel, then sounds and you will see where you can click to change the default sound from headphones to your computer

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windows 10 sound

In reply to: Windows 10 sound

I took the advice to go to control panel - then sounds and made both the computer and headphones default sound in my Asus xx5a. thanks

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Answer
After WIN10 no speaker problem - here is my SOLUTION

In reply to: Upgrade to Windows 10/no sound except in headphones

Let me address this in general, because I don´t have an HP, but a custom-built unit.

I HAD the same problem. No sound in my Cambridge Soundworks 5.1, which is plugged into the rear jacks, but just fine in my headphones, which are plugged into the front audio jack.

After re-booting the newly installed WIN10, I noticed that my Realtek Audio Manager was missing, and therefore all of the stuff that I had been accustomed to doing was no longer doable.

Long story, short answer: WIN10 had simply failed to find/connect/re-connect/whatever Realtek, so I downloaded the newest drivers and re-booted and then UNPLUGGED and REPLUGGED all of my speaker wires and ......

Everything works again.

p.s. no other WIN10 problems so far.

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