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Resolved Question

upgrade problem

by isehere / March 25, 2013 12:52 AM PDT

Have 37D6500 trying to update from 1018 to 1023 starts to load from memory stick via usb 3% in it stops and says try again any ideas please

isehere has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by isehere

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Try adding a lot of detail.
by R. Proffitt Forum moderator / March 25, 2013 1:05 AM PDT
In reply to: upgrade problem

The exact size, make of the stick. If said stick came with security features and what files you see in the top folder of the memory stick.

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TV upgrade problem
by isehere / March 25, 2013 4:27 AM PDT

Stick size tried several Optima 8GB, integral 4GB. Verbatim 1GB all formated tv finds file tells me Tv has version 1018 and upgrade 1023 is on stick starts download 3% into download cuts out message failed to update try again . Tried Upgrade on line tells me no upgrade available 1023 was issued this month.

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Good list.
by R. Proffitt Forum moderator / March 25, 2013 5:56 AM PDT
In reply to: TV upgrade problem

I keep a few small sticks around just for such work. Remember I never write how to perform these upgrades. Why? Because it can brick a good machine. What I can do is listen and read what folk tell and compare it to the notes from the maker.

I would like to see what files are on that memory stick. I'd stick with the 1GB stick for now.
Also, some sticks come with a secure folder feature and that creates no end of trouble.

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TV Upgrade problem
by isehere / March 25, 2013 8:56 AM PDT
In reply to: Good list.

All is now well reset TV and tried again with 1GB memory stick download accepted thanks for advice.

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That's the ticket.
by R. Proffitt Forum moderator / March 25, 2013 9:51 AM PDT
In reply to: TV Upgrade problem

Show the TV the stick a few times and tell it "I'm going to reset you and poke you with this stick until you give up."

Glad it all worked out.

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TV Upgrade
by isehere / March 25, 2013 7:14 PM PDT
In reply to: That's the ticket.

Absolutely !

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