Most companies NEVER change the OS once deployed so the issue doesn't come up.
As to the reality, we don't upgrade the OS in the field for many reasons. Partly because we have about 100 different model PCs. Some companies standardize to avoid that.
So the plan if we were to do this is to make it a depot level system. At no time would we do this in the field. Only fools would push an OS update on company machines remotely.
I am doing a project management report for a degree and I am confused as to how an update of operating system is applied. With an individual user, its a simple few clicks and an upgrade is complete in an hour or 2..
I have to fully understand the process of updating laptops, desktop computers and visual aid devices from Windows 7 to Windows 10 across 2 company sites within an organisation. Does the process require just the server to be updated or does every separate device need its own TLC?
I have started the steps and need to understand how it would be completed..
1) Clarify devices to update
2) Check devices can be updated
3)... (how would it be implemented) - I know these things take weeks so how is it done? - would the system be wiped and then restored? would there be a backup? does the servers need touching? etc.. Would it be done all at once or one site at a time?
I need someone who does this for a living and can explain the whole process.
I hope you guys can help and I would be very grateful!