Did you purchase the CD burner separately or did it come with the machine?
Did you get it new or previously loved?
The fact that System Profiler states that disk burning is unsupported does not inspire confidence.
The System Profiler should offer a little more information that you are giving here. There should also be a manufacture, possibly a model number and even the term CD-R/W.(or something similar)
If you would like to email me, via the profile, the serial number of the G4 I can check its original configuration.
I need to do the update on my DiskWarrior to version 3.0.3, a free upgrade for using it with Tiger. Unfortunately, after creating a disk image (according to the procedure that DiskWarrior follows), I cannot burn a CR-R with the updated version of the disk.
My computer is a G4 desktop with ample space on the disk and quite a bit of RAM (384). I am running OS 10.4.9. I get all the way to the part where it says "insert blank disk." I do that while the blue-and-white barber pole thing is doing its thing, my computer makes its usual noises, but the "Continue" button on the screen is greyed out. In a little while, the computer spits out the disk.
I did it a number of times with different blanks, but to no avail. And oh, does it signify that when I try to do anything, such as pulling Cdown a menu or closing, nothing happens? Kind of like the old pre-freeze condition that I sometimes encountered in the old days of OS 7 and 9.
Then I have to quit, but starting up again produces no more effect than before.
In the System Profiler, it is clear that I do have a disk burner. Here's what it says:
Burn support Yes (unsupported)
Profile Path None
Reads DVD Yes
CD-Write [blank space next to that item]
DVD-Write [blank space]
CD Burn Underrun Protection No
DVD Burn Underrun Protection No
Write strategies [blank space]
I have never burned a disk, so I don't know anything about this. I also checked in System Preferences, CDs and DVDs, which I thought might indicate whether I must do something different or anything at all, and I was left without a clue.
I really don't know what all this means, except that I am unable to create the CD, which I shall surely need at some point. It would be great also to be able to burn CDs and/or DVDs at some other time.
Really up the creek this time. Help would be much appreciated.