I appear to be able to download the update satisfactorily but when I try to install it it always fails after reaching 15%. I have never had any trouble with Zone Alarm updates previously. My operating system is Windows Vista.
Has anyone any suggestions on what is going wrong and what to do about it?
TW
A friend has a Sony laptop with an Intel Centrino processor running Vista Home Premium. A few days ago, she went to power up the system and after the Windows splash screen she gets this message (presumably from Vista)... "Updates were not configured correctly. Reverting changes. Do not power off...". After several seconds, the system reboots itself only to start the same scenario over and over. It never gets past it. How can we break that loop and correct the problem?

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