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Question

Updated to May update - now two unexpected reboots

Jun 3, 2019 9:02PM PDT

Updated on May 25, no problems worth mention. On 5/29 while I was surfing the net, my desktop PC rebooted all by itself. Just a few minutes ago, 6/03, again while 'surfing', it happened again. Ran Windows troubleshooter but no luck.

Poblem signature
Problem Event Name: BlueScreen
Code: d1
Parameter 1: 8
Parameter 2: 2
Parameter 3: 0
Parameter 4: fffff80576f27168
OS version: 10_0_18362
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18362.2.0.0.768.101
Locale ID: 1033

After initial "May" update had both the sfc /scannow and the chkdsk /f /r /x = no issues.
Thanks in advance for any suggestions.

Discussion is locked

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Answer
Sounds Like Auto Updates Settings
Jun 4, 2019 3:00PM PDT

Depending on exactly how you performed the installation, there have been a couple of Cumulative Updates, Net Framework Updates, and Flash Updates. All of them require a restart. I'm using Windows 10 Pro here and if I open the Start-Settings-Windows Updates page, then look to the "Active Hours" section. If your Active Hours are minimal, then the restart can happen before you'd like. Also, click on the "Advanced Options" link, there is a setting that says: "Restart this computer as soon as possible when a restart is required for an update....." I have this option turned OFF. Do you have it turned ON? If so, then the quick restart will happen whenever windows chooses it to be so.

Hope this helps.

Grif

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Must be a default setting: option turned OFF
Jun 4, 2019 3:34PM PDT

Only updates at around the 'time' of these restarts are "Windows Defender" normal updates. Other "updates" on 'other' dates, happened without issue.
Thanks for replying

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Answer
I'd like to know more about your PC, web browser
Jun 4, 2019 3:47PM PDT

And where you were on the web. I've run into a lot of BlueScreen events I traced back to the video driver. Now that Microsoft's driver update is on automatic and can pick the wrong video or other driver this area is coming back again and again to haunt everyday users.

For me my best move was to disable that and pick my driver from the maker's web site. But imagine everyday Pat (users), they expected better. (I didn't.)

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PS. Workaround for driver (hell.)
Jun 4, 2019 3:58PM PDT
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Did download via Media Creation Tool.
Jun 4, 2019 8:01PM PDT

Created a DVD since I had planned to also update my ‘sisters’ desktop PC - “not” now. LOL

Don’t remember the ‘exact’ website I was on, but I do remember that I “wasn’t” watching any video’s. Using Firefox browser.

Regarding: hardware acceleration – there is a “check” mark on: Use recommended performance settings – If you “uncheck” it, then “ hardware acceleration” is an option. So it’s “off” by default.

Did run: System File Checker = DISM.exe /Online /Cleanup-image /Restorehealth / ‘and’ sfc /scannow – No issues

Also ran: chkdsk /f /r /x = Event 1001 – Wininit = Windows has made corrections to the file system – No further action required

Odd – I’m seeing a “lot” of the following : restart manager event id 10001 – 27 today from midnight till 8:40 PM my time – No error, just information

I’m also seeing a “lot” of the following: Error – source - Esent event id 455 – logging / recovery

Thanks for replying

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Checked it here.
Jun 5, 2019 9:15AM PDT

The interface is confusing. Be sure that the Browser is not using acceleration, or defaults. Be sure of this before you chase a ghost of an issue.

I must not duplicate the web here so I will be terse.

The Bluescreen during browser use has many times been traced to driver or hardware issues. Here's the deal. Installing Windows 10 DOES NOT GET YOU THE RIGHT DRIVERS. Microsoft's choice of drivers is broken for a lot of PCs. When you suspect this you go back to how you've done this for decades.

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Speccy
Jun 5, 2019 6:04AM PDT