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General discussion

Update Manager - General Error

Mar 17, 2011 9:34AM PDT

Windows 7
AVG 9.0.872
Virus DB 271.1.1/3511
I also have Malwarebytes' Anti-Malware installed
I get the general error message five minutes after "preparing to install update"

Log: http://www.mediafire.com/?nazv4k6zr343l4y

Discussion is locked

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A common fix I use is
Mar 17, 2011 9:53AM PDT

Download the latest of both those items then uninstall both and reinstall both then update again.

I've lost count.
Bob

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Unable to uninstall.
Mar 17, 2011 10:07AM PDT

AVG uninstall failed.

Local machine: installation failed
Initialization:
Error: Checking of state of the item file avgupd.dll failed.
The request could not be performed because of an I/O device error. %FILE% = "C:\Program Files (x86)\AVG\AVG9\avgupd.dll"

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Over in the AVG forums
Mar 17, 2011 10:13AM PDT
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Thanks!
Mar 17, 2011 2:30PM PDT

This solved my problem, thanks!