Unwanted toolbar items and menu items in MS Word

Anyone...any suggestions?

Search for all *.dot files - this PDF printer might be named PDFPrinter.dot. In my copy of Microsoft Word 2002 Acrobat Pro 6 has installed a PDFMaker.dot in this directory C:\Program Files\Microsoft Office\Office10\Startup. The PDFPrinter might also be located in this directory. You didn't supply us with the version of your MS Word. If you have located this file and are sure that this is the file, make first a copy and paste the copy in another folder just in case it's the wrong one, then rename the file in the Startup folder to PDFPrinter.old. Start Word and check if it's still there. Hope it works.

Swisse

From what you've said, I think those settings are in the registry.

(Please excuse these very basic steps, I wrote them for beginner users who encounter problems)

SHOW THE FILE
Open Control Panel
View(or Tools) >Folder Options
Click on the View tab
Select to show all files under Hidden Files and Folders
Select to NOT hide file extentions for known file types

RENAMING THE NORMAL TEMPLATE
NOTE: Renaming the Normal.dot template resets several options back to the default settings, including custom styles, custom toolbars, macros, and AutoText entries. For this reason, we strongly recommend that you rename the Normal.dot file.

To rename the Normal.dot file, follow these steps:
1. Quit all instances of Word, including WordMail.
2. On the Windows taskbar, click Start, point to Find, and click Files Or Folders.
3. In the Named box, type "Normal.dot" (without the quotation marks).
4. In the Look In box, select your local hard disk drive (or an alternate user template location if you are running Word from a network server).
5. Click Find Now to search for the file.
6. For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file. Click Rename on the shortcut menu. Give the file a new name, such as Normal-1.dot.
7. Quit the find dialog box and restart Word

If Word starts correctly, you have resolved the problem. In this case the problem is a damaged Normal.dot template. You may need to change a few settings to restore your favourite options. If the Normal.dot file you renamed contains customisations, such as styles, macros, or AutoText entries that cannot be easily recreated, you may be able to copy those customisations from the old Normal.dot file to the new Normal.dot file by using the organizer.

For more information about using the organizer, click the Office Assistant, type "using the organizer," click Search, and then click "Use settings from another document or template."

DELETING THE DATA KEY

NOTE: Deleting the Data key resets several options back to the default settings, including the File menu most recently used file list, and many settings you customize in the Options dialog boxes.

Most common options (click Options on the Tools menu) are stored in the data key. One troubleshooting step is to delete the data key. Word rebuilds this data key by using the default settings the next time the program is started.

To delete the Data key, follow these steps:
1. Quit all instances of Word, including WordMail.
2. On the Windows taskbar, click the Start button and click Run.
3. In the Open box, type "regedit" (without the quotation marks), and click OK.
4. Locate the following key by double-clicking the appropriate folders.
5. HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Word\Data
6. With the Data folder selected (on the left), click Delete on the Edit menu to delete the key.
7. Click Yes when you are prompted to confirm the deletion.
8. Quit the registry editor and restart Word

If Word works correctly, you have resolved the problem. The problem is a damaged Data key. You may need to change a few settings to restore your favourite options.

When you restart Word the Normal.dot and Data key will be recreated automatically.