My apologies for the missing link to the screenshot..Being new to the forum, I just didn't have a clue how to attach a link. What I did, I uploaded it to my Box account and posted the link in my message..I had an idea something was wrong when I noticed in the message pane below the message pane I was typing in, there was no sign of the link..I just assumed this was normal..I will now make it my business to search in the forum, for a guide on how to attach an image.
I am pleased to say that the problem is now solved after following the recommendation off James Denison.
A big thank you to all who responded to my request.
Is there a 'Problem Solved Button' I should click on??
Regards pream