If you do any other procedure, then the pictures are at risk.
After that you can try the restore CDs and see if they offer an option to save files.
-> Did you complain to the store that did this?
My father had his PC fixed and the person loaded a non genuine XP Professional onto his PC (he can just about use a PC let alone Professional). Non Genuine warning messages are causing him stress and worry.
Can I uninstall XP Prof and reload his XP Home without losing all his pictures etc. He only has a recovery disc but I have installation disk. Can I use my installation disc and his XP Home Product identification. Or is there more to it.