Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

Unsure what I should do next... please help.

Jul 13, 2017 7:48PM PDT

I downloaded the free Reimage Repair on Tuesday, which end up with me having to pay a $39 one time install and repair cost. (The cheaper of 3 options).

Anyway, that's not the issue... Yesterday I ran my free Malware byte and it removed 247 files to quarantine.
When I checked, they were all PUP.Reimage files What does PUP mean and should I reinstall or delete them all?

ps: I have the paid McAfee Live Safe installed as well.

Discussion is locked

Di_60 has chosen the best answer to their question. View answer

Best Answer

- Collapse -
Re: PUP's
Jul 14, 2017 1:09AM PDT

Quarantine or delete. It are the remnants of Reimage Repair, and you don't want them on your PC, do you?

- Collapse -
Thanks Kees_B
Jul 14, 2017 6:09PM PDT

Thanks for responding to my plea, Bob_B.

Kees_B, I particularly appreciate your response because it gives me your sensible explanation with your obvious choice. Thanks Kees_B.

- Collapse -
Answer
PUP = Potentially Unwanted Programs
Jul 13, 2017 8:10PM PDT

What you do is your decision.

- Collapse -
Thank you James
Jul 13, 2017 9:19PM PDT

From a generation familiar to thunder boxes and ice block refrigeration now using windows 10 and hopefully beyond... I'll keep learning what I should do. Thank you James.

- Collapse -
Answer
Yes it is the issue
Jul 14, 2017 1:04AM PDT

Plug that product into google and do some reading.

By using that product you allowed it to load a bunch of junkware onto your machine.

That's what malwarebytes is complaining about.

Get rid of it quick and hope you can cleanup the mess.

There are trusted freeware products that will tidy up windows without installing junkware.