If you don't have a ticket, don't record your time, then you didn't work in it.
Sounds like bean counter heaven. Hard on workers but it's da' rules so play by them.
I just started a new job as a network admin. They flew me out for training on their procedures...now what their software is, is a very in depth ticketing system...and a very big brother approach to time sheets. While working on a project or issue, in the ticket, we add our time and document every single thing we do, and a motto of if it isn't a ticket, then you haven't worked on it....I am thinking of not staying with this job, I don't need to be babysat or watched over constantly, and in fact, trying to work while trying to document what I am doing is taking time away from actual work. Would you stay at a job like this? Am I over reacting, it is a Microsoft shop, maybe that is part of it???
Any advice is greatly appreciated as I have never worked in an environment this monitored before, I always do my work, I don't mind writing down steps, but to track every single minute of what I am doing I find is a bit much. Thanks.