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Unsubscribing from newsletters

by January85 / November 22, 2010 5:46 PM PST

I don't have anything subscribed in my newsletter central or whatever, but still I keep getting newsletters from CNET like once a week?

What's going on?

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Two questions...
by John.Wilkinson / November 23, 2010 12:55 AM PST

1.) Are the newsletters being sent to the email address associated with the username January85 or another email account? It may be that you've registered with two email addresses over the years, and you are signed up for some newsletters by default.

2.) Could you post the subject line and brief excerpt of one of the newsletters? CNET sends out some announcements that are not considered newsletters and are managed elsewhere on the site, so it may be a different setting you need to update.

Let us know.

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by January85 / December 6, 2010 4:14 AM PST
In reply to: Two questions...

Subject: Chat live with CNET editor John Falcone about internet ready game consoles

TV is getting smarter. The things you love about TV and the Internet are now together on one screen. Smart TV instantly lets you watch favorite shows and movies, easily surf between channels and Web sites, and interact with TV like never before... etc.

The e-mail address for this newsletter is xxxxxx@xxxx.xxxxx.
To update your account, please visit our Newsletter subscription center.

Unsubscribe from this e-mail | Newsletter help | Privacy policy (updated)

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(NT) And are the emails being delivered to the account that you registered username January85 with?
by John.Wilkinson / December 6, 2010 6:49 AM PST
In reply to: ok
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Hi January85,
by Lee Koo (ADMIN) CNET staff/forum admin / December 6, 2010 8:38 AM PST

The newsletter for the CNET Ask the Editor announcement was sent to those who are subscribed to CNET Membership newsletter. Were you subscribed to that newsletter a month or two ago and just recently unsubscribed to it?

You can unsubscribe from it directly from the newsletter sent to you or I can unsubscribe to it for you. Either way just let me if you want me to do it for you.


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by January85 / December 7, 2010 5:15 AM PST
In reply to: Hi January85,

Like I said, I haven't been subscribed to anything in at least 6 months... with the exception of trying one newletter (Cheapskate Tech Deal Alert) on and off to see if it changed anything. It didn't.

The e-mails are being delivered to the account I registered my username with. I got the confirmation about that one subscription I tried on/off for one minute. That e-mail was called: "Your CNET newsletter selections".

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by January85 / December 7, 2010 5:18 AM PST
In reply to: Hi January85,

Also, I don't want to unsubscribe every one of those hundreds of newsletters ne by one. I consider this spamming from your part. Please fix this issue and don't just pretend that it doesn't exist. Thank you.

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I'm not trying to pretend anything...
by Lee Koo (ADMIN) CNET staff/forum admin / December 13, 2010 6:52 AM PST
In reply to: Also

I'm here to help you in anyway possible to figure out why a newsletter is being delivered to you when you are not subscribed to the CNET membership newsletter or any other CNET newsletter.

Will talk to the newsletter management team about this.


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