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UNSTOPPABLE SPYWARE

by Ffarmer / November 22, 2005 8:48 AM PST

It appears I've encounted some spyware that nothing can eliminate. Pray that you don't come across it. Not even Adaware or Spybot can fix this one

It starts when I sign on to the Net. I'll check to see if my pop up blocker (YAHOO) is on. It is, but I'll check a few seconds later and it has been shut off for some reason, even though I always maintain it as ON in my SECURITY folder.

Next a small black box pops up warning me that spyware may be slowing down my PC. It asks me to click OK if I want to SCAN for problems but I never have. It appears to be an advertisement. I close by clicking the X and move on.

The next thing I notice are 3 new bookmarks and also some folder icons placed on my desktop. They are always the same ones....ADVANCE YOUR CAREER, FIND YOUR NEW DREAM DATE, GUARANTEED APPROVAL,YOU'RE APPROVED, CASINO GAMES, GET OUT OF DEBT, MEET SOMEONE SPECIAL. I've never visted any of these sites and no one but myself has access to my PC.

Unless someone out there has a suggestion, I'll probably be stuck with this trash mail for as long as I keep my computer. Sorry for the long post but I tried to not leave anything out.

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Ffarmer, Things You Left Out...
by Grif Thomas Forum moderator / November 22, 2005 9:03 AM PST
In reply to: UNSTOPPABLE SPYWARE

You didn't tell us which operating system you're using and although you mentioned Ad-Aware and Spybot, you didn't list their versions and whether they are up to date..Both those items would sure help...

Assuming both Ad-Aware and Spybot are up to date, please try the following steps.

First, download, install, and update the free Ewido program from the link below:

Ewido Security Suite

Once that's done, then restart the computer into "Safe Mode", using the instructions below, then while in "Safe Mode", run a full system scan with Ewido, Ad-Aware and Spybot, plus your onboard antivirus program.

How To Start In 'Safe Mode'

Hope this helps and let us know how it goes.

Grif

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Hi Ffarmer
by roddy32 / November 22, 2005 9:04 AM PST
In reply to: UNSTOPPABLE SPYWARE

Did Spybot or Ad-Aware find anything at all? If so, what was it called. Also, please check your add/remove programs and see if there is anything there that shouldn't be.

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HEY RODDY 22
by Ffarmer / November 22, 2005 11:19 PM PST
In reply to: Hi Ffarmer

In some instances, a thing called SHopAtHome showed up on Spybot. It would eliminate that but the thing always came back. Adaware would also come up with various things too but the problems still continued even though I always quarenteened each item...nothing unusual on Programs either. And I have latest versions of both Spybot and Adaware. Thank you...

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That can be very tough to remove
by roddy32 / November 23, 2005 12:01 AM PST
In reply to: HEY RODDY 22

completely without it coming back. Your best thing to do is use HijackThis and bring your log to a forum that has experts to deal with those logs. (NOT here unfortunately). HJT is a very powerful tool and only advanced users should use it.

Please post your HJT logs in one of the following HJT forums:

- http://castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
- http://forums.spywareinfo.com/index.php?showforum=18
- http://forums.subratam.org/index.php?showforum=7

Attention: You have to register to be able to post your HJT log !!


HijackThis download locations:
http://castlecops.com/zx/Merijn/hijackthis.zip
http://www.spywareinfo.com/~merijn/files/HijackThis.exe
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
http://downloads.subratam.org/hijackthis.zip

It is important that you run HijackThis.exe in its own folder so the backup files that HijackThis creates will not be accidentally deleted.

Open 'My Computer', then double-click to open C:\ (or the drive letter that your Windows is installed on)
In the menu bar, click File-->New-->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ or C:\HijackThis\ folder. Put your HijackThis.exe there, and double click to run it.

Click 'Scan' button. Click 'Save log' button. Save the 'hijackthis.log' in your desktop. Copy and paste the content of 'hijackthis.log' and post the log file in any forums that offers HijackThis analysis.

Most of what it lists will be harmless, so do not fix anything yet.

BEFORE you post your HJT log - it would be appreciated if you would :

Download and install the following programs, If they're not on your computer, yet:
- AdAware SE : http://www.lavasoftusa.com/support/download/
- Spybot 1.4: http://www.safer-networking.org/en/mirrors/index.html
- CCleaner: http://www.ccleaner.com/ccdownload.php
Download CWShredder: http://www.intermute.com/products/cwshredder.html
and put it in it's own folder, f.e. 'C:\CWShredder' or C:\Program Files\CWShredder'
- Microsoft AntiSpyware Beta:
http://www.microsoft.com/athome/security/spyware/software/default.mspx


Please be PATIENT - For those of you looking for assistance with HJT logs, please be patient. The experts are really swamped with requests to have logs reviewed etc. If they do not get with you immediately it only means they are helping someone else. Remember they do this free of charge and in their spare time so please be patient.

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