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General discussion

Unstable or Something else???

by Pamela1952 May 5, 2009 12:45PM PDT

I need to find out what is going on with my 3 month old desktop. My system is a 64bit Vista with IE 8. I am using all Norton products and am current on all updates, patches, etc. The question is this: lately when I go to use my computer I am getting unexpected messages such as: Webroot is not compatible with Norton, my e-mail is not my current default email, my printer was not printing, went through and the checks and found it not to be on USB connection but on a DOT connection. I suspect that someone is remotely accessing my computer. From time to time it runs extremely slow - like something is using all of its power. I have an over abundance of RAM and gigabyte. Please tell me how to correct this problem. Thanks

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3 Posts

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Norton and Webroot

by jeff_windows_team May 6, 2009 3:22AM PDT

Norton and Webroot are likely conflicting with each other. Make sure you only have one anti-virus and one anti-spyware program running at a time. I would disable Webroot and let Norton do those tasks.
Jeff
Windows Outreach Team

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Unstable or something else

by Pamela1952 May 6, 2009 8:33AM PDT

Thank you for your quick response. I am now only working with the Norton products. Seems like the computer is running better now, Thanks so much again. Pamela ; )

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No, thank you

by jeff_windows_team May 8, 2009 1:46AM PDT

Glad I could help!

Jeff
Windows Outreach Team

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