I have found a place on line called The Travel Insider located in Redmond, WA that will unlock the phone. I have also found a machine for $149 that will unlock it and all other motorolas in case you want to go in business. Travel Insider will charge you $30.00 and say they will turn it around in one day after receipt. I suspect its true since the machinery is out there and they have paid for in with only 4 unlocks. want to go into business?