is either "ftp.domain.com" or "ftp://domain.com" ... try and see if you can access it like that.
BlueHost is the only web host that does this. No other places ever offer it. I just recently switched to LunarPages, because of 28% discount off of my 2 years package with $700 free softwares. However, LunarPages does not offer the online FTP that is done on a web page.
I would like to know how to make the FTP on a web page, instead of using a program on the computer? I want to set up something that I can login to my account on a web page and it brings up a page of FTP that is connected to the account.