Computer Help forum


Unknown problem with my pc

by mkl99 / June 12, 2016 1:39 PM PDT

I have this unknown issue with my pc. I have been gaming on it for 3 years when suddenly, out of no where, it start crashing. Everytime I'm ingame i crash and I haven't met any other issues than this. I cleaned my pc from dust, but it still crash when I'm ingame, and i wanted to know why it does.

Operating System
Windows 10 Pro 64-bit

Intel Core i5 3570K @ 3.40GHz 32 °C
Ivy Bridge 22nm Technology

16,0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)


SAMSUNG (1920x1080@60Hz)
3072MB ATI AMD Radeon HD 7900 Series (XFX Pine Group) 34 °C

111GB Samsung SSD 840 Series ATA Device (SSD) 28 °C
465GB Western Digital WDC WD5000AAKX-00ERMA0 ATA Device (SATA) 28 °C

Optical Drives

AMD High Definition Audio Device

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Re: crash
by Kees_B Forum moderator / June 12, 2016 1:54 PM PDT

There's nothing in your post that points to a cause. What's the error code on the BSOD (0x.... ) in what module? Knowing that might help to narrow down possible causes.

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Windows 10 has not been out for 3 years.
by R. Proffitt Forum moderator / June 12, 2016 3:33 PM PDT

So right there is something that's different from 3 years to now.

What else is different over those years?

How about some BSOD or crash details?

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I agree with Bob
by itsdigger / June 12, 2016 7:39 PM PDT

There's several ways to go with this... What OS were you running ?
Was this happening prior to Windows 10 ?
All the Driver's ok ?
Maybe the Thermal Paste should be r/r ?

Lot's of reasons why this can happen.
Maybe be a little more specific with these details

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Re: answers
by mkl99 / June 13, 2016 4:01 AM PDT

I bought my computer 3 years ago, but when windows 10 got released I upgraded. In all 3 years it haven't got any issues, no lagging, no crashing, nothing. I used it a day and four days later where I haven't been using it, it started crashing. I worked all fine before the 4 days and it made me all confused. The computer can't get signal to the screen through my HDMI plug sometimes.

It's hard to explain how it crashed but the screen is filled with a lot of pixels.

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Re: pixels
by Kees_B Forum moderator / June 13, 2016 4:06 AM PDT
In reply to: Re: answers

There always are a lot of pixels on a screen, but if you mean "a random lot of pixels in stead of a normal image" then I would say it's time to try a new video card.

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by mkl99 / June 13, 2016 4:14 AM PDT
In reply to: Re: pixels

Thanks for the answer then, I thought of the same solution

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by Bob__B / June 13, 2016 8:24 AM PDT
In reply to: Re: answers

Assuming that's a hd 7950 it's a 200w card....think heat.
Remove the card and take the cover off so you can get at the innards.
Give it a good cleaning...canned air...test.

If no help consider spending 5 bucks for a tube of thermal paste.
Redo the paste and test.

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Thermal Paste
by mkl99 / June 14, 2016 7:30 AM PDT
In reply to: Gpu

Thanks I will be back with the results

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Unknown problem with my pc
by Finatouch / June 17, 2016 5:26 AM PDT

Computer crash occur due to installation new programs (which are either infected or not compactable with current operating system)

☞So, the best thing is to manually unistall any newly installed program(s) on your computer.

Or back-up your data's & perform system restoration by restarting computer => press the the ctrl + f12 or f2,f11 on keyboard NOTE : this cmd varies base on type of computer

I hope it help resolve the current issue
Chuck (final touch studio)

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Problem is the game
by nfranchi / June 17, 2016 5:53 AM PDT

Maybe you should stop playing games for a while, maybe it affects your pc. You should check to upgrade some components of your computer

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