First step with your internet problem; Identify the problem.
Next step with your internet problem; Contact the Service Provider to report the problem and ask them to fix it.
By the way, no need to tell us who you are, and no need to tell us who you work for.
Good luck.
Mark
I am George Carter.I am working with Unitel Direct company from last 4 years.I have problem in video downloading.I have broadband.But from few days i am facing Internet problem.Can you suggest me what can i do?I want your help.
Sincerely
George Carter

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