Computer Help forum

Question

Uninstalled netintelligence now cant use internet.

by Lewno / February 22, 2016 2:28 PM PST

Hey i just bought a laptop and after browing the internet i realised that netintelligence was blocking me from viewing certain websites.

Due to this i tried to uninstall it, this required a password (on netintelligence) which i do not have.

I then used an uninstall program to uninstall netintelligence which was succesfull.

However now i cannot use any program that requires an internet connection such as Internet explorer, Firefox and Battle.net.

It shows that i am connected to an internet network but does not let me use it.

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Clarification Request
Without a version of Windows try
by R. Proffitt Forum moderator / February 22, 2016 2:39 PM PST
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Windows 10
by Lewno / February 23, 2016 12:37 PM PST

Thank you for replying i am using Windows 10 , i tried this yesterday with no luck and again today do you know of any other fixes for this issue?

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Change the search to be 10 instead of 7
by R. Proffitt Forum moderator / February 23, 2016 12:49 PM PST
In reply to: Windows 10
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Now works
by Lewno / February 24, 2016 11:21 AM PST

Thank you i completely reinstalled / reset windows and it now works!

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Have You Seen This?
by Grif Thomas Forum moderator / February 23, 2016 4:04 PM PST
In reply to: Windows 10

The full uninstall procedures are listed in the link below. The biggest help for you might be in resetting the "winsock" instructions toward the bottom. (Run "netsh winsock reset" from a command prompt, then a restart. It might get you back on the internet.

http://www.wikihow.com/Remove-Netintelligence-Without-a-Password

Hope this helps.

Grif

Post was last edited on February 23, 2016 4:05 PM PST

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