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Uninstall problems

by niblix / July 14, 2005 11:52 PM PDT

I'd really appreciate some advice on this one please!

I'm trying to install a new internet security product (Panda Internet Security 2005). My PC came (3 years ago) with Windows ME and McAffee Antivirus 95. The Panda software says it can't load Panda because the McAffee product is incompatable. It tells me to uninstall it. However, when I try to do that the McAffee uninstall program keeps telling me it has been 'interrupted' and won't uninstall. I've deleted all the McAffee files I can, but Panda still says it needs the McAffee virus checker to be uninstalled. I'm just going round in circles!

Is there any way i can convince Windows that the McAffee files no longer exist? I assume there is some kind of registry entry somewhere, but I don't know how to find it or delete.

Help, please!

Many thanks


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by TuneUp / July 15, 2005 8:37 AM PDT
In reply to: Uninstall problems

Two Solutions which are very easy to do you can either

Download Spybot Search & Destroy install it then run it go to tools then Uninstall Info and check if it's still in there if it is delete it then click on system internals and check to see if it finds any kind of registry keys for Mcafee if it does delete it

Now here's the other solution download an uninstaller from then install the program and run it find the Mcafee which is located in the add/remove programs menu but it should be in the uninstall program to then delete that and it should work

but I recommend the spybot version

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Uninstall Problems
by cybrat / July 15, 2005 5:33 PM PDT
In reply to: Uninstall problems

The most basic way to get rid of a pesky download is to go to Computer,Control Pannel,Add/Remove and delete from there. If this doesn't work totally, (and it often doesn't), a second method is this; go to Start,then Search, and type in the name of the program you want to delete. From there you can manually delete each component that the download has put into your PC. A third, and even more unorthodox, method is to send those bad guys to the Recycle Bin and then empty it. If you get a message that says they are in use and can't be deleted - try re-starting your computer - then the Recycle Bin can be emptied. Good luck!

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On McAfee removal
by Aivas / July 17, 2005 11:40 PM PDT
In reply to: Uninstall problems

Are you sure that the program, or some part of it, isn't resident and active? If so, it won't remove the part that is running.

The old stand-by way to prevent any such from running when you want to remove it is to reboot into Safe Mode.

Bob K.

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