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Question

Uninstall McAfee

Sep 22, 2015 11:04PM PDT

Am unable to uninstall McAfee on my windows 8.1 (which was originally installed when purchased laptop) Message comes up - Navigation to this site was cancelled. Is anyone able to help please

Discussion is locked

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Answer
Completely remove
Sep 23, 2015 1:44AM PDT

Good day!

Completely Remove McAfee
If you’re trying to remove McAfee you’re going to need a different piece of software: the McAfee Cleanup Tool. This program will remove everything to do with McAfee from your computer, and is by far the best product they offer. It does exactly what it says it will do.

Here's the link.
http://www.makeuseof.com/tag/completely-remove-norton-mcafee-computer/

Hope this will help your concern.

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Answer
McAfee provides this info
Sep 24, 2015 10:12AM PDT

Since, you have Win8.1, that tends to suggest you have the newer version which isn't suppose to use the McAfee removal tool. McAfee offers that you use the add/remove feature of pgms. installed to do this. Be sure you backup your PC, etc. because if done improperly it may cause a BSOD(blue screen) as it involves intense deep deletes. Sometimes, if you don't stop or disable McAfee prior to removal it refuses to continue on. Naturally, because its active and has to be disabled beforehand. If this doesn't do it, then follow the advise McAfee support website offers below:

https://service.mcafee.com/FAQDocument.aspx?id=TS101331

The above link provides the tools to d/l or google for it, and later use it. It really matters what version of OS you have, so follow instructions. Ignore any attempts to renew or buy service for continued use.

tada -----Willy Happy

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Yep, The McAfee Removal Tool Should Do It
Sep 24, 2015 12:20PM PDT

Here's a direct link to the removal tool. Download it to your desktop and run it. I had to use it on my Windows 8 VIAO to be able to update to 8.1. The McAfee remnants prevented the machine from being able to visit the Windows Store for the 8.1 upgrade. Running the removal tool got rid of all the hidden McAfee stuff and things worked just fine afterward.

http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp

Hope this helps.

Grif

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It worked
Sep 25, 2015 12:30AM PDT

Thank you to all who replied, I have finally removed McAfee using the link provided by Grif Thomas, all seems to be good.