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Question

Unidentified network (No network access) internet problem

by Jul 2, 2015 7:30PM PDT

I'm trying to play some games online and basically the servers won't let me connect because they're saying I don't have internet, or there's an error or whatever. This was never happening before but I suspect the problem is that we just got a new modem and somewhere in there some IP settings got messed with and problems are happening. I have internet access but it's saying Unidentified network (No network access) on my internet connection. It's a wired connection and the modem is about 5 inches from my desktop, and I cannot figure out why it's saying unidentified network.

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5 Posts
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Answer
That is what happens
by Jul 3, 2015 4:14AM PDT

Look at the message more closely. The fact that you "just got a new modem" could be the Antivirus or the Windows OS asking for a clarification. It recognizes that you have not used that device to connect to the internet before and wants an acknowledgement that it is OK. I see this on my laptop whenever a new internet source is encountered .

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How
by Gharok Jul 3, 2015 12:01PM PDT

How do I clarify or allow it to recognize it as a valid device?

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need to do that through your ISP
by James Denison Jul 4, 2015 10:18AM PDT

time to pick up the phone.

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Answer
(NT) Did you check your firewall?
by Forum moderator Jul 3, 2015 6:12AM PDT
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Answer
make sure the new modem
by Jul 4, 2015 10:17AM PDT

is registered with your ISP. You might use the MAC address of the old one, and set as a cloned MAC on your new router. Depends on how the ISP identifies you and most I think now do it instead by serial number of the modem.

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