Windows Legacy OS forum

General discussion

"unexpected kernel mode trap"

by 404 / May 29, 2004 12:58 PM PDT

I am using windows 2000 and just installed McAfee Internet Security. Now everytime I start up, when McAfee's privacy window pops up, If I dont close it immediately, I'll get a blue screen saying "unexpected kernel mode trap" and begins to dump physical memory on disk??!? (What's that for?) So if I close it in time, windows will load up, but when the security center starts, If i can't close it fast enough, I'll get that "unexpected kernel mode trap" again, then it restarts the computer Sad How can I fix this?

(I've heard of Norton's privacy service giving this error for win2k users, and they released a patch to fix it...)

Discussion is locked
You are posting a reply to: "unexpected kernel mode trap"
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: "unexpected kernel mode trap"
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
I'd go back to what worked.
by R. Proffitt Forum moderator / May 29, 2004 1:14 PM PDT

I know of no fix for their issue.

Bob

Collapse -
Re:
by cece01 / November 23, 2004 2:56 AM PST

This may not be related, but I got the same error after Windows updates were installed. Uninstalling KB840987 brings the computer back to 'life'.
Haven't figured out yet how to permanantly fix the problem.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?