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Question

Unable to view cnet marketplace ads

by tumbleweed_biff / October 9, 2013 6:24 PM PDT

Browser is Firefox. I have adblock and do not track me installed, but I have disabled both of them to attempt to see the linked offers. I receive the emails for cnet marketplace and when I try to open the page, it opens to cnet.cbsi.com/... and the page is simply blank. It is supposed to redirect you to the actual ad on whomever's site. If I copy the link and paste it into another browser (I have tried both Chrome and Opera), the link functions properly and I am forwarded to the proper site.

I have added the site to the exceptions for "Block Pop-up windows within Firefox's options. With that and turning off adblock and DoNotTrackMe, I am at a loss as to what else to look at. Suggestions greatly appreciated.

Thank you

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All Answers

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Answer
That's a Firefox problem, not a Windows 7 problem.
by Kees_B Forum moderator / October 9, 2013 6:34 PM PDT

- If you copy the link into Firefox, does it work?
- If you copy that same link (save it in a file to make that easier) in Firefox if you run it in a new Windows account (then it's a totally virgin Firefox with default settings, without any addons and such), does that work? It might be easier to activate the Guest account than making a new one, but the effect should be the same.
- If it still doesn't work, please post the link here, so we can try in our own copy of Firefox.

My (totally unfounded) guess: it will work in a virgin Firefox, so it's some setting or add-on you use in your current account.

Kees

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Answer
Check your firefox setttings
by orlbuckeye / October 10, 2013 5:18 AM PDT

and see if it allows flash. I know we had some problems using FIrefox and java. Our payroll apps needs the java applet to run and Firefox disables java by default and you have to manually enable it. It may be the same for Flash as it looks like that page uses flash.

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Answer
Do You Have The Firefox Flash Plugin Installed?
by Grif Thomas Forum moderator / October 10, 2013 7:01 AM PDT
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Answer
Thank you ...
by tumbleweed_biff / October 11, 2013 8:46 PM PDT

To those who responded, thank you.

I was able to resolve the issue but for the life of me, I can't remember what exactly I did to do it. Very frustrating.

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