General discussion

Unable to use/install any wi-fi adapter

Hi,

I have Asus A6 laptop with a built in WLAN card. Unfortunately, all drivers for the card were deleted. I downloaded WLAN drivers from Asus but I get an error "file not found" during installation. Also, this adapter can not be deleted from the device manager list because "it is necessary for the functioning of the system".

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Comments
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Don't Delete The Onboard Wifi Device, Disable It

When a piece of hardware remains on the computer, Windows will attempt to reinstall/find it unless it's disabled.. You can't really delete the device unless you physically remove it from the laptop. So... Access Device Manager, then the "Network Adapters" section, right click on the device, then disable the current device, then restart the computer.. Once that's done, read the USB adapter's instructions carefully and install it according to those instructions.. Usually the driver must be installed first, then the USB device plugged in after the drivers are in place.

If the driver CD for the USB device doesn't work correctly, then try visiting the website of the device and download their newest drivers for installation.

Hope this helps.

Grif

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Get the latest chipset drivers
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Re: BSharpe37

I don't think the problem is with drivers. I have two different wi-fi devices and drivers supplied by their manufacturers. I think it's something with a wireless related part of Windows

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Re: Grif Thomas

Yes, I have tried that. I disabled the internal card and then run the installer from the CD. It installs something and then asks me to insert the dongle into usb and it says if windows will run it's own installer cancel it. When I insert the adaptor windows recognizes it and tries to install drivers which fails with the same mysterious error "file not found". I can't actually cancel anything because

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Update?

You'r correct it may not be driver related but lets rule that 100% out. Please also re-enable the onboard wireless device for these steps.

Check the Device Manager and make sure there are no Yellow Question marks or alerts showing.

If there is open up the system information or go to RUN and type

"C:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe"

Once system Information is open, click on Components, then Problem Devices. This will show you the devices in error.

Open a new tab in your web browser to : http://www.pcidatabase.com/

For the devices in error locate the Number next tot he PNP Device ID
EXample: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_103C1308&REV_1002\4&2DB4A70A&0&0001

Under vendor you could type 10EC and find that my sound device is a Realtek Semiconductor from there the next page links to a page with a list of driver links for the device. You can select the device in error and download and reinstall the driver.

You may also want to try to go to to the microsoft update website and click custom. Under hardware select any available hardware drivers and download them.

If you still are unable to resolve the wireless issue you can post back here with the PNP Device ID Value and I will locate the driver for you. Keep in mind it will be faster for you to try both the above than have me find it in my spare time.

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Re

Thank you! There is a yellow xclamation mark on it now so I found the codes, vendor is 14e4 and the device is 4318 so it's Broadcom adapter. I tried to find the driver for this very model but failed so far. I have and tried to use generic bcm43xx driver set without any success. Will continue my search tomorrow and post results if I find the exact driver.

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Maybe this will help

Here is a list of ALL the Asus products. I didnt know what A6 series laptop that was, apparently theres a lot of them.

http://www.asus.com/AllProducts.aspx?PG_ID=1quIC6RvvlvcvNbn

Easy way to find the list of your notebook is to just CTRL+F and type in A6 Then select the one that is right for your model.

Then you can click the link for "Download" and Expand the wireless device and download and install the driver. Keep in mind after you install a driver you need to restart your compuuter. I would probably add the website to your favorites.

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Re

Yes, those are the drivers I'm trying to use, downloaded from asus web site for my model, which is a6m
I'll try to reinstall LAN as well though my LAN card is working correctly

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Forgot to add...

Forgot to add to also try downloading and installing the LAN driver. I have run into some issues where my wireless could not function without the correct LAN driver... ask me why I don't know... It's windows...

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Which Brand Of USB Adapter?

Sounds like the adapter itself is bad.

Do you have a make and model number for the dongle?

Hope this helps.

Grif

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Re

well, windows is able to find the adapter at logon and to recognize it, so it doesnt seem to be bad. it just fails to install drivers on it and on any other wifi device for that matter.

i don't have the dongle on me atm so i might be mistaken but i'd say DWA-127, i'll check it later

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I've Installed Some D-Link DWA-130's And..

I had no trouble installing the drivers.. Still, you must direct the installation of the driver correctly.. Yep, you'll need to prevent Windows from installing its own drivers. Tried pressing the "shift" key at startup so Windows doesn't autorun the device?

Or have you tried running the "Add Hardware" icon from the control panel?

Hope this helps.

Grif

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RE

I can really prevent it as Windows runs its installer once CD installator program asks me to insert the device into USB and I cant interrupt it.

I got some help though about where I can see the detailed info about installation so here is what I did, hope it will shed some more light on it:

I turned off the internal adaptor and tried to install the external one since I'm pretty sure it has all the right drivers and the device is brand new.

First I run the installer from the supplied CD, it does some work and then it asks me to insert the device into USB. At this moment Windows runs its own installer which results in "File not found error" in the installator window. I close that window and continue running manufacturer installer. It does some job again and then finishes saying that the USB adaptor can not be found.

Since my laptop language is not english I translated the log where possible keeping all numbers and codes intact.
Here is what I have in the log:

[SetupAPI Log]
OS Version = 5.1.2600 Service Pack 3
Platform = 2 (NT)
Service Pack = 3.0
Set = 0x0300
Product type = 1
Architecture = x86

[2010/04/23 05:37:53 2340.136]
#-198 Command line processed: "C:\Program Files\D-Link\DWA-125 revA\Drivers\DeviceInst.exe" -install config.dat
#E412 Digital signature parameters on this computer have been changed. Error 13. Wrong data.
#W413 Default value "1" is set for the registry parameter "Policy" in HKEY_LOCAL_MACHINE\Software\Microsoft\Driver Signing.

[2010/04/23 05:38:09 472.4]
#-198 Command line processed:: C:\WINDOWS\system32\services.exe
#W383 MIgration "certclas.PNF": language PNF = 0c09, Thread = 0419.

[2010/04/23 05:38:08 472.3 Driver Install]
#-019 Searching device IDs: usb\vid_07d1&pid_3c0d&rev_0101,usb\vid_07d1&pid_3c0d
#-018 Searching matching IDs: usb\class_ff&subclass_ff&prot_ff,usb\class_ff&subclass_ff,usb\class_ff
#-198 Command line processed: C:\WINDOWS\system32\services.exe
#W383 Migration "oem13.PNF": languge PNF = 0c09, Thread = 0419.
#I022 Found "USB\VID_07D1&PID_3C0D" in C:\WINDOWS\inf\oem13.inf; Device: "D-Link DWA-125 Wireless 150 USB Adapter"; Driver: "D-Link DWA-125 Wireless 150 USB Adapter"; Supplier: "D-Link Corporation"; Manufacturer: "D-Link Corporation"; Section: "RTWLANSB.ndi"
#I023 Active installation section: [RTWLANSB.ndi.NT]. Rate: 0x00000001. Driver data: 04/15/2009.
#-166 Device installation function: DIF_SELECTBESTCOMPATDRV.
#I063 Instalation of the selected river from section [RTWLANSB.ndi] in "c:\windows\inf\oem13.inf".
#I320 Device class GUID remains equal {4D36E972-E325-11CE-BFC1-08002BE10318}.
#I060 Selected driver installation.
#I058 The most compatible driver is chosen.
#-166 Device installation function: DIF_INSTALLDEVICEFILES.
#I124 Processing copying installation only "USB\VID_07D1&PID_3C0D\1.0".
#-011 Section installation [RTWLANSB.ndi.NT] from "c:\windows\inf\oem13.inf".
#W383 Migration "drvindex.PNF": language PNF = 0c09, Thread = 0419.
#-166 Device installation function: DIF_REGISTER_COINSTALLERS.
#I056 Compatible installers are registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [RTWLANSB.ndi.NT.Interfaces] from "c:\windows\inf\oem13.inf".
#I054 Interfaces have been installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Running full installation "USB\VID_07D1&PID_3C0D\1.0".
#I121 Device installation "USB\VID_07D1&PID_3C0D\1.0" has been successfully finished.
#E154 Class installator error. Error 2: Specified file not found.

[2010/04/23 05:38:13 2440.3]
#-199 Running "C:\WINDOWS\system32\rundll32.exe" command line: rundll32.exe newdev.dll,ClientSideInstall \\.\pipe\PNP_Device_Install_Pipe_0.{FC824794-E88F-498A-81C8-434F3AC90B21}
#W383 Migration "certclas.PNF": language PNF = 0419, Thread = 0c09.

[2010/04/23 05:38:12 2440.2]
#-199 Running "C:\WINDOWS\system32\rundll32.exe" command line: rundll32.exe newdev.dll,ClientSideInstall \\.\pipe\PNP_Device_Install_Pipe_0.{FC824794-E88F-498A-81C8-434F3AC90B21}
#I060 Selected driver installation.
#-019 Searching device ID: usb\vid_07d1&pid_3c0d&rev_0101,usb\vid_07d1&pid_3c0d
#-018 Searching compatible IDs: usb\class_ff&subclass_ff&prot_ff,usb\class_ff&subclass_ff,usb\class_ff
#W383 Migration "oem13.PNF": language PNF = 0419, thread = 0c09.
#I022 Found "USB\VID_07D1&PID_3C0D" in C:\WINDOWS\inf\oem13.inf; Device: "D-Link DWA-125 Wireless 150 USB Adapter"; Driver: "D-Link DWA-125 Wireless 150 USB Adapter"; Supplier: "D-Link Corporation"; Manufacturer: "D-Link Corporation"; Section: "RTWLANSB.ndi"
#I023 Active installation section: [RTWLANSB.ndi.NT]. Rank: 0x00000001. Driver data: 04/15/2009.
#-166 Driver installation function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installation from section [RTWLANSB.ndi] in "c:\windows\inf\oem13.inf".
#I320 Device class GUID remains equal {4D36E972-E325-11CE-BFC1-08002BE10318}.
#I060 Selected driver installation.
#I058 MOst compatible driver selected.
#-124 Running copy only installation "USB\VID_07D1&PID_3C0D\1.0".
#-166 Device installing function: DIF_INSTALLDEVICEFILES.
#-011 Installing section [RTWLANSB.ndi.NT] from "c:\windows\inf\oem13.inf".
#W383 Migration "drvindex.PNF": language PNF = 0419, Thread = 0c09.
#-166 Device installation function: DIF_REGISTER_COINSTALLERS.
#I056 Compatible installers have been registered.
#-166 Device installation function: DIF_INSTALLINTERFACES.
#-011 Installing section [RTWLANSB.ndi.NT.Interfaces] from "c:\windows\inf\oem13.inf".
#I054 Interfaces have been installed.
#-166 Device installation function:: DIF_INSTALLDEVICE.
#I123 Running full installation "USB\VID_07D1&PID_3C0D\1.0".
#I121 Device installation "USB\VID_07D1&PID_3C0D\1.0" has been successfull.
#E154 Class installator error. Error 2: Specified file not found.

[2010/04/23 05:42:37 2592.136 Driver Install]
#-019 Searching device IDs: usb\vid_07d1&pid_3c0d&rev_0101,usb\vid_07d1&pid_3c0d
#-018 Searching compatible IDs: usb\class_ff&subclass_ff&prot_ff,usb\class_ff&subclass_ff,usb\class_ff
#-198 Command line processed:: "C:\Documents and Settings\alikim\Local Settings\temp\{45DBE053-A7E1-47E0-BA74-BD2AC4FAD61A}\{5EE83279-5FEA-4885-823A-B90C23A72DF0}\DeviceInst.exe" -find
#I063 Selected driver installation from section [RTWLANSB.ndi] in "c:\windows\inf\oem13.inf".
#I320 Device class GUID remains equal {4D36E972-E325-11CE-BFC1-08002BE10318}.
#I060 Selected driver installation.

[2010/04/23 05:43:19 2992.136 Driver Install]
#-019 Searching device IDs: usb\vid_07d1&pid_3c0d&rev_0101,usb\vid_07d1&pid_3c0d
#-018 Searching matching IDs: usb\class_ff&subclass_ff&prot_ff,usb\class_ff&subclass_ff,usb\class_ff
#-198 Command line processed: "C:\Program Files\D-Link\DWA-125 revA\Drivers\DeviceInst.exe" -find config.dat
#I063 Selected driver installation from section [RTWLANSB.ndi] to "c:\windows\inf\oem13.inf".
#I320 Device class GUID remains equal {4D36E972-E325-11CE-BFC1-08002BE10318}.
#I060 Selected driver installation.

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