The THINGS that kill it are Microsoft issued drivers on Windows Update. That has happened repeatedly to the point I know never to try Microsoft Windows Update for drivers.
But there is another item that wipes out Dell owners and it's called Dell QuickSet. For some reason folk or apps disable this app and well, you know the owner is new to Dell if they ask what it does. It's not a driver.
Bob
Hello,
I have a Dell 15R Inspiron laptop running Windows 8; It has a Dell 1705 Wireless card. Suddenly after trying to check for Windows Updates my computer said it is unable to check due to an error. Tried to correct error without success. Then the computer began to go to airplane mode; I kept turning on wireless connection. Finally it went into airplane mode and prevented me from turning the wireless connection back on.
I checked and found a message the ethernet cables were unplugged. I checked my network connection and it is fine. My tablet and printer are connected wirelessly and work ok.
I reset the computer to factory default settings. I tried many Microsoft's solutions from their forum and nothing works. The computer is 1 year old and I spend a lot of time fixing problems that arise through no fault of mine.
I am totally dissatisfied with Windows 8 and 8.1.
I would appreciate any help.

Chowhound
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