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Resolved Question

Unable to Sync From PhotoSync on iPhone to WD NAS

Mar 31, 2015 10:58AM PDT

Current Setup: iPhone 6, PhotoSync App, Macbook, WD EX2 MyCloud NAS

I have tried FTP, SFTP, & WebDAV and I have not been able to user PhotoSync to sync my photos to my NAS. Yes, the NAS has a native app but the I take a lot of photos on my phone. And PhotoSync knows what photos you haven't uploaded and specifically highlights them for you so all you have to do is the sync button. With the WD native app I'd have to first check on the NAS what was the last photo I uploaded and then individually choose each photo out of the photos I have on my phone. This was easy of course when I had everything setup to sync to Google+ photos.

I've followed the following directions and have tried all kinds of other things and nothing has worked yet. I'd be open to using another app if it could also auto choose the photos that have not already been uploaded. Any ideas? I even tried single port forwarding for port 21 and assigned the IP of the NAS and then did the FTP setup on the NAS along with turning the FTP on for individual shares. Nothing. Ideas anyone?

http://www.photosync-app.com/photosync/en/help/services/answers/how-do-i-use-photosync-with-wd-my-cloud-device.html

Discussion is locked

uneek78 has chosen the best answer to their question. View answer

Best Answer

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Does the router have a firewall?
Mar 31, 2015 11:28AM PDT
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Hmm....
Mar 31, 2015 10:34PM PDT

Great question! I have a linksys router and I would definitely say yes. Page 43 in the attached PDF looks like a good place to start, but also the section above it specifying creating a "trusted" computer may work. I know where the firewall settings are on my router. I'll look into this when I get home today and let you know of my results.

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Well
Apr 2, 2015 7:13PM PDT

Unfortunately, port forwarding did not work, but I went the route of the following article. I was able to do everything on it except (1) obtain a Static WAN IP from your ISP (costs extra with Time Warner) and (2) set up a Domain Name Server (DNS) (which also costs extra). It looks like I may have to use the WD stock app for the iPhone. Which unfortunately leaves me having to choose each picture I upload. Ugh! Any other ideas?

http://kb.linksys.com/Linksys/GetArticle.aspx?docid=52ea250f8d974d8fa72a02fdb3773cd3_64.xml&pid=80&converted=0

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Aha! So this is from the Internet and not your own LAN?
Apr 3, 2015 3:51AM PDT

If so you may have to put this device into the DMZ. If that fails then back to the maker to solve it.

Be sure it works on your LAN before you try outside via the internet.
Bob

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I figured it out! YEAAAAH!!!!!!
Apr 3, 2015 10:20PM PDT

Sooooo......I gave up but I didn't. I gave up on FTP. I had been trying to get WebDAV to work the whole time while I was working on FTP. That was equally not working. I just figured it out. I'm not sure if this really matters but I did...

1. On my linksys router I made the IP of the NAS static

2. On the WD NAS I made the IP of the NAS static (under Settings > Network)

3. I turned on WebDAV under the NAS Network settings (under Settings > Network)

4. I turned on Port Forwarding under the NAS Network settings: turned on for WebDAV (4443), WebDAV (8080) & HTTP (80). (Under Settings > Network)

5. I verified WebDAV was turned on in the Shares settings for the Public folder. I'm assuming turning this on for whatever folder you want to use under Shares would be sufficient (under Shares)

6. On my linksys I also have port forwarding enabled setup for ports 4443, 8080, 80 and set to point at the NAS IP address. Both UDP & TCP

7. On PhotoSync I have the following settings setup for WebDAV:
- Server: IP address of NAS
- Port: 8080
- Username: N/A
- Password: N/A
- Folder: Public (i'm assuming this would depend on what folder you gave WebDAV access to under "Shares"
- Use SSL: I didn't turn this on

8. After PhotoSync accepted these settings I was able to see the folders I had in the Public folder on my NAS.

9. I synced my photos!!!!

With these settings I was able to upload 954 items of which about 50 are videos to my NAS in 30-40 minutes. Once again, I'm sure all these settings are not necessary, but since I've already set them all up I'm a little gun shy when it comes to changing anything. I'm just happy it works. I'll probably start toggling things off later to see what settings I do not need setup. I have tons more of photos to upload first.

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Reasons I Chose PhotoSync
Apr 3, 2015 10:29PM PDT

Some may wonder why I chose PhotoSync over the WD MyCloud app that was free and practically worked immediately upon download. Here's why:

1. WD MyCloud app doesn't keep your phone screen awake while it is uploading photos. When the screen goes to sleep the app stops uploading photos and videos. PhotoSync keeps the screen awake during the whole process.
2. WD My Cloud app was fairly fast, but WebDAV through PhotosSync appeared insanely fast.
3. WD My Cloud app doesn't know which photos have not been uploaded.
4. WD My Cloud app doesn't automatically select photos that have never been uploaded before.

When you have 900+ photos on your phone not having to choose 55 of the newest photos is mighty convenient.

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Thanks
Apr 4, 2015 8:33PM PDT

R. Proffitt, thanks for your time and effort!

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Thanks
Apr 4, 2015 8:34PM PDT

R. Proffitt, thanks for your time and efforts