Samsung forum

Question

Unable to stream to Samsung TV from iphone/android/laptop

I recently bought a Samsung UN55KU6300 Smart TV. Initially, when I tried to stream from youtube app on my iphone to the TV, it was working well. Also, Samsung Smart View was working fine on my iphone, android phone and laptop. After a few days , Samsung Smart view stopped working on all the devices. Also, when I tried to stream youtube/netflix from my phone, it wasn't showing the Samsung TV as an option. Then I changed some settings on my network and turned off all firewall settings, still not working. Then I created a hotspot from my iphone and connected the TV, android phone and laptop to this hotspot. Voila! everything worked! . But ofcourse , I can't use by cellular data all the time. Now, I tried connecting a new android phone to the network. This phone wasn't earlier used to stream to the TV and wasn't connected to the wifi network since i bought the TV. And weirdly, I was able to cast/stream from this phone to the TV. So basically, my mind is blown right now and I am willing to try any possible solution.

FYI: The samsung tv firmware was the latest and the same throughout this.

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All Answers

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Answer
Always call in the failures.

In reply to: Unable to stream to Samsung TV from iphone/android/laptop

Follow their suggestions and if Samsung can't fix it, go for a refund as it's defective.

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That's the last resort

In reply to: Always call in the failures.

I bought it from Costco so I have around 80 days now to return it. I just want to see if there is a possible solution to it. If not, no Samsung from now on.

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My solution may not be your solution.

In reply to: That's the last resort

While I'd try a factory reset and set it up again we know Samsung's software quality in this area to be iffy. Just google this issue and you find folk screaming for a fix.

If the reset doesn't work out my nod is to a Chromecast or similar device that does this as it's thing. Samsung's thing is not just screen casting so when it breaks they seem rather nonchalant about it.

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Samsung's customer service is the worst!

In reply to: My solution may not be your solution.

Samsung's customer service was forcing me to believe that it was the iphone's problem and that I should call Apple and find out! I was like whattt??!!! I just said thank you and goodbye.

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Answer
Maybe problem in smartview app?

In reply to: Unable to stream to Samsung TV from iphone/android/laptop

Try lazy remote. On my iphone it was succesfully stream my videos. Unlike smart iew..

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Answer
(NT) Here is a method

In reply to: Unable to stream to Samsung TV from iphone/android/laptop

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