Peripherals forum

General discussion

Unable to stop USB device for safe removal

by darrenstuart / May 16, 2010 7:26 PM PDT

Hello all

Often when I try & safely remove a USB Mass Storage Device a Problem message appears to advise it's still in use suggesting, "I close any programs or windows that might be using the device, and then try again later".

Any/ all programs are closed & it doesn't matter how long I wait, it cannot be removed safely. I've had a look at Task Manager Processes and Services for anything obvious but I don't really know what I'm looking at so leave those alone. I run CCleaner to no avail & end up shutting down my machine as a last resort.

My machine is a HP Compaq Presario A900 Notebook PC & OS is 32-bit Vista Home Premium SP2.

Any ideas guys?

Thank you.

Discussion is locked
You are posting a reply to: Unable to stop USB device for safe removal
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Unable to stop USB device for safe removal
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Quick look
by Willy / May 16, 2010 10:59 PM PDT

Your anti-virus or any other protection scheme maybe active in scanning unattended any new files or media sources. Also, while connected, if you networked, its a storage area that may not readily return until unhooked. When this happens to me, I just shutdown the system rather than gamble the flash drive become corrupted because I removed it during that time. Also, check your firewall for any doubtful activity.

tada -----Willy Happy

Collapse -
Quick look
by darrenstuart / May 17, 2010 3:56 PM PDT
In reply to: Quick look

Cheers, thanks Willy. I'm glad I'm not the only one.

Collapse -
(NT) Try - Windows Explorer/File/Eject
by edwardnav / May 21, 2010 10:27 AM PDT
In reply to: Quick look
Collapse -
Just do what I do:
by TheBlackHole / May 21, 2010 9:31 AM PDT

Rip it right out of the port. Simple as that. I do it all the time and nothing gets screwed up.

Collapse -
not necessarily a good idea
by sharee100 / May 21, 2010 11:49 AM PDT
In reply to: Just do what I do:

I used to "just remove the device" until my computer wouldn't shut down because the device "was still running". I ended up plugging the portable drive back in, powering down the computer and unplugging device, then rebooting as suggested above.

Collapse -
Removable drive not getting the go ahead
by flrhcarr / May 21, 2010 1:57 PM PDT

I agree that something may be accessing that drive, but if you're waiting that long, that isn't the problem. I wouldn't bother with clicking the "Safely Remove Hardware" icon. I haven't since ME. I only did that because the computer didn't like to reboot with that drive in it all of the time.
After the drive stops blinking, I wait till the count of 10, then remove it. Unless I'm still going to use it. No issues there. I even do that on my friend's computer (an HP), she does the same.

If you're having a shut down or reboot issue with it I'd reformat it. Which is good to do every few months. This doesn't apply to PNY (I don't use them since they screwed me), nor the "Cruiser" line of drives from San Disc, that is one's which have their own program in them. They could be writing to the drive as well.

I'd opt for reformatting the drive. I'm sure you've tried using other drives (size & model) & have the same problem.

Don't forget to defrag your computer, & no, you don't have to defrag the flash memory card.

Collapse -
Far riconoscere il dispositivo.
by fabrifly / May 21, 2010 8:21 PM PDT

installi dispositivo, scansione controlla percorso. Apri da computer chiudi 2 click sx autorizzi e rimuovi.

Collapse -
Using iTunes?
by moron51 / May 21, 2010 10:05 PM PDT

If you are using iTunes, then look out for a couple of processes that will continue hooking your USB drive - even after you've shut down iTunes itself.
If you find iTunesHelper.exe in your Task Manager, Processes list, then try shutting it down (click on iTunesHelper, and End Process).

Popular Forums
Computer Help 51,912 discussions
Computer Newbies 10,498 discussions
Laptops 20,411 discussions
Security 30,882 discussions
TVs & Home Theaters 21,253 discussions
Windows 10 1,672 discussions
Phones 16,494 discussions
Windows 7 7,855 discussions
Networking & Wireless 15,504 discussions


Want to see the future of car technology?

Brian Cooley found it for you at CES 2017 in Las Vegas and the North American International Auto Show in Detroit.