Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Unable to set up outlook on my Sony Vaio lap top

by tommo12345 Jun 15, 2009 1:37AM PDT

I have the correct POP name and the correct SMTP name but still no joy. I am able to receive mail but cant send mail. Has anyone else encountered a similar problem?
Thanks!

Discussion is locked

4 Posts

- Collapse + Expand Details

- Collapse -

Server port number

by deniceels Jun 15, 2009 3:08AM PDT

is the correct one? the type of security authentication? Is the login name the same or the full email address as stated by your provider? Did you set it to be the outgoing mailserver to use for sending (unless that's the only email account).

- Collapse -

by tommo12345 Jun 15, 2009 6:07AM PDT

Sorry I don't understand what you mean? What do you mean by "is the correct one?"

Thanks for your help!

- Collapse -

the settings

by deniceels Jun 16, 2009 12:35AM PDT

I meant the server port. Did you enter the correct server port number? Some email provider uses 993, 995 for example.

- Collapse -

ISP

by Renegade Knight Jun 17, 2009 4:20AM PDT

Your ISP should provide directions on their website for how to set up Outlook. Outlook can be tricky to set up. Especially for sending, and especially for ISP's that like to play games with sending email like Cableone.

Back to Laptops forum