You would have to be on a Cox network.
A rather long discussion ended when the member revealed they were in Spain.
However the fact that mail shield is installed is a bad thing. I've encountered situations where it was disabled yet still interfering. I had to remove that entirely then start over.
I'm generally pretty good with a PC and the many issues that can happen. Even was tech support at one time but this has got me stumped.
It seems I can no longer send mail this started happening just a couple weeks ago .
The error mesg changes slightly on each attempt to send.
An Error occurred while sending mail: The Mail server sent an incorrect greeting: Eastmimpo109 cox connection refused from XX.xxx.xxx.xx (X's for my ip,address)
It would change the Eastmimpo 109 to 209 or 309
Just started getting different one's
An error occurred while sending mail: The mail server sent an incorrect greeting: fed1rmimpo209 cox connection refused from xx.xxx.xxx.xx (X's for my actual Ip addy)
I don't know how to fix this but I suspect that something is blocking my mail from being sent out on my PC. I talked to cox support at length and a t2 person said that they haven't seen a message even try to be sent from my account on their server in the last 3 weeks.
This first started happening using Outlook 2010 so I then installed Mozilla ThunderBird and it still happens here.
on my cox mail setup as they list on their site and what was told to me by tech support and no matter what I put in the mail fails.
Cox Server Names Settings imap.cox.net Incoming IMAP Port: 993 with SSL enabled and check the authentication box, if available pop.cox.net Incoming POP Port: 995 smtp.cox.net
Outgoing SMTP Port:
587 with TLS enabled
465 with SSL enabled and check the authentication box, if available
Note: Cox does not recommend the use of unsecure ports.
T2 tech had me go into safe mode and after a time she suggested using port 25 with NO encryption settings. And I was able to send a messg. This was in safe mode and only using port 25 using the regular setting it failed in safe mode.
This is what makes me think it's on my end because back in normal mode it wouldn't work.
There are lots of programs that will find Open or unused ports on a PC but I've yet to find one that will show you the ports used by a PC.
I have changed my PW with my ISP several times and that failed to resolve this.
I'm using Avast! and I turned it off for an hour while I worked on it with the T2 rep, and that didn't help or change things.
And the mail shield in Avast is NOT installed.
Using Avast! Premier 2015
My Router is a ASUS router and again working with the T2 tech at cox I disconnected it and connected my PC directly into the Modem. I use RJ45 cable connects to my Router both for my PC and Playstation 3. I also updated the router software and reset the router and all to no avail....or change in the error.
The router also is not broadcasting and does not or is not set up for wifi use.
And another thing... I recently installed a Epson all in one printer-scaner - etc
(model XP-310)
Went into services and stopped all that refereed to Epson and still no change in sending mail get same error.

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