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Resolved Question

Unable to see Wireless network on PC

by switchie15 / August 17, 2012 5:05 PM PDT

I just updated the firmware on my ZyXEL NBG-416N router and now I cannot see the wireless network being broadcasted on my PC. Other devices in my home can view this network including my phone, HDTV and laptop. I have reset the router, modem and computer several times but my PC still cannot find that specific wireless network.

I am using Windows 7 64-bit
ASUS 802.11n Wireless LAN Card

Any reason that my computer is unable to find this specific network but can find others?

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All Answers

Best Answer chosen by switchie15

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What channel is the router on?
by R. Proffitt Forum moderator / August 17, 2012 5:11 PM PDT
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Reply
by switchie15 / August 17, 2012 6:50 PM PDT

The router is on channel 1

This may also help.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Kyle>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ASUS 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : E0-69-95-6E-A7-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.pa.comcast.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : E0-69-95-C6-9F-A9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9943:beba:142b:4847%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.42(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, August 18, 2012 4:21:46 AM
Lease Expires . . . . . . . . . . : Sunday, August 19, 2012 4:28:23 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 417360277
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-B6-40-F5-E0-69-95-6E-A7-5E

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-02-72-21-21-D5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2c26:220b:b81e:d246(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2c26:220b:b81e:d246%19(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.pa.comcast.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.pa.comcast.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Kyle>

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" I cannot see the wireless network "
by R. Proffitt Forum moderator / August 17, 2012 11:34 PM PDT
In reply to: Reply

" I cannot see the wireless network " does not appear to be true given the details in your last post. If this was from some other pc, try another WiFi channel such as 3.

Remember that I can't tell what settings are not stock. You could have a hidden SSID (not advised) or MAC filtering. Then again, the WiFi could be off or disabled. I have little to work with so these are the usual.
Bob

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