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Question

Unable to open a webpage in my laptop

by Jan 3, 2014 4:41PM PST

Hi,
I am trying to open a webpage http://aquamap.sawater.com.au in my laptop (Acer) but am unable to open it after entering username and password.

I am able to open it from my another laptop (Dell).

All I am getting is continuous circling of java after entering my login details. In the laptop where it is getting opened, after entering my login details, I straightaway get a pop up of security warning of do you want to run this application - but not in where it is not getting opened. After entering my login credentials, Java message just keeps circling.
I compared java in both laptops,microsoft silverlight package, adobe flash,shockplayer,internet options,firefox options but still unable to proceed further after entering my login details.
OS is Windows 8.1,jave installed is latest both 32 and 64 bits.Java verify is detecting java working fine,java settings shows it is enabled in browser
I already uninstalled anti-virus and tried but still no success so re-installed antivirus.

I don't know where to post this question or whom to ask ?
Can anyone please suggest anything ?
Thanks in advance.
Deepak

Discussion is locked

3 Posts
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Clarification Request
I've seen that with IE
by r. proffitt Forum moderator Jan 4, 2014 1:53AM PST

Try other browsers. Did you try other browsers?

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Still not working.
by deepak_iq Jan 4, 2014 7:10AM PST

I tried opening the webpage in IE,Mozilla,Chrome but it don't worked.

I have created another user with admin profile but that too din't worked.

Used dongle from another ISP to connect to i'net but it din't worked.

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Answer
Link, comment.
by Forum moderator Jan 4, 2014 7:24AM PST
http://www.eightforums.com/browsers-mail/38384-unable-open-webpage-my-laptop.html

Let's keep watch on their issue there.

Also, they seem to offer support. " NOTE:

Every effort is made to ensure the availability of AquaMap during normal business hours. Access to AquaMap outside normal business hours cannot be guaranteed.
Please report any problems to your SA Water AquaMap Coordinator."

Time to report the problem to your coordinator.
Bob
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