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General discussion

Unable to login to new beta format

Aug 20, 2008 10:59AM PDT

When I went out to the internet using IE6 your new beta program was up and running. I have seen it before and like the format, but there is one major glitch, I am unable to login. I wanted to answer some ones request for help but coudn't. Fortunately, I had the sense to to try using Opera's browser and got your old format and was able to answer the persons question and am able to wrtie this to you. Please fix this problem with your beta

Discussion is locked

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Is this still an issue for you?
Aug 21, 2008 3:06AM PDT

Hi there,

Thanks for reporting it. Can you do me a huge favor and let me know if this is still an issue. We are trying to reproduce the problem, but are coming up empty handed. The one thing that we are aware of is that in IE6 you can not log in on CNET.com.

Thanks!
-Lee

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Hi, Lee! It IS Certainly Still....
Aug 25, 2008 2:11PM PDT

an issue for me! Last time, I arrived at Beta advanced search could enter e-Mail but then could NOT enter password as was a dead box (cursor wouldn't be recognized by the password box. Tried SV&S (same) tried XP (same) finally logged in at forum feed back as not Beta then being logged in I could go to Betas still logged in. Highly frustrating & has been happening pretty much always at Beta version.

Tonight tried 5 different forums(all showed as Beta) & couldn't log in at any because of inability to enter password. Even my Sea Monkey Form manager could only enter E-Mail (not password).

On a separate note: Last night spent 1+ hour typing a very complex & detailed set of instructions for reply to a poster in XP. I hit "preview" then "submit post" and was offered usual choice. I chose not to continue in XP Forum but clicked left link to SV+S forum and got there OK.
Several hours returned to XP to add a link to previous post & Oh Lord! the post wasn't there. Apparently vanished in to the Ether never to be seen again. Very frustrating. Clearly Beta still needs lots of debugging! Happy Sandy

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Issue should be resolved...
Aug 26, 2008 9:57AM PDT

Cnet software is now out of Beta as of about 3:00 PM forum time in my location.

Should be all you are getting now. Grin

Glenn

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Hi, Glen 30! Sorry But Problem Still
Aug 26, 2008 3:29PM PDT

happening on Aug 27th/08 1:15 EST. Even removed all Cnet cookies & Cnet permission limits,cleared Sea Monkey caches, Sun Java caches manually (+ all IE which I dont use)then ran CCleaner to be extra sure all was gone.

Came clean to Advanced Search & couldn't enter EITHER E-Mail nor password. Went Home & returned to SV&S page & on 5th or 6th try manually entered password only by doing "login now" (with remember me) and successfully entered password when pop-up said "this field required".
Still couldn't enter E-mail manually but Sea Monkey Form manager managed to enter it. Successful login accomplished after about 10 minutes of trying all above w/variants multiple times.

OK so I'll call it the "new" version instead of "Beta". Still buggy.
You're right, "New" versions are all thats showing so far & only new versions have this horrible problem. Exasperated! Cry