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Unable to log on to the Internet after scanning for spyware

by valeve / September 18, 2004 4:56 AM PDT

My friend called and told me of this problem. He said he had just run Ad-Aware and spybot. Of course he couldn't remember everything he put into quarantine but fortunately, he didn't delete the files. I suggested that he take everything our of quarantine until he could pinpoint the responsible file. That took care of the problem but now we need to find that file and isolate it. Do any of you know what file might be responsible?


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Likely a damaged LSP.
by R. Proffitt Forum moderator / September 18, 2004 5:23 AM PDT

Look up LSPFIX on google.com The article with it explains how some spyware and pests damage the LSP so when we remove the pests, the LSP needs fixing.

The removal of the pest didn't do the damage, the pest did that.


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Re: Unable to log on to the Internet after scanning for spyw
by Basil Hall / September 18, 2004 7:13 AM PDT

Val, I had a similar problem when using Ad-Aware (couldn't access the net after quarantining what was picked up as data miners). It involved two items, one of which turned up in HJT also.

loc. HKEY_LOCAL_MACHINE:SYSTEM\ControlSet001\Services\Tcpip\Parameters\interfaces\{36FA559B-012C-4E69-8AB8-D14DC99F69DB}

loc. HKEY_LOCAL_MACHINE:SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\interfaces\{36FA559B-012C-4E69-8AB8-D14DC99F69DB}

I will have a look at LPS fix as Bob suggested, but as of now I have them as IGNORE in Ad-Aware.


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Thanks Bob and Basil
by valeve / September 19, 2004 12:25 AM PDT

I shall pass on this info and keep for my own record.


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Val, I have fixed my problem......
by Basil Hall / September 19, 2004 11:55 AM PDT
In reply to: Thanks Bob and Basil

without fiddling with LSPs

As I said, as well as Ad-Aware, one of the problem LSPs was also found by HijackThis with the IP starting with:

I went into Zone Alarm alerts and logs and found 2 outgoing messages with the same IP ( that had been blocked,and under "program" in the alerts and logs I saw that they were from Messenger which I do not use.

I then found the following site


and downloaded the tool and disabled messenger. (It is very simple to do just check a disable box - uncheck and you can enable it again if you want)

The entries in both HiJackThis and Ad-Aware vanished. I do not know if your friend had the same problem but I thought this information might be of some help.

Good Luck

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by Basil Hall / September 19, 2004 12:27 PM PDT

If I scan with Ad-Aware immediately after booting, the entries are not there, but as soon as I connect to my local server (I don't even have to access the net)they show up again.

Does anybody have any further ideas - there seems to be some connection with messenger but even with it disabled the problem still occurs ?

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(NT) (NT) Even if I delete them they return on their own.
by Basil Hall / September 19, 2004 1:25 PM PDT
In reply to: NO I HAVEN'T
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Basil, the thread owner found a cure it seems.
by R. Proffitt Forum moderator / September 20, 2004 12:33 AM PDT

Your issue is not the same and deserves it's own discussion rather than be under what appears to be a discussion about LSPs and not your issue.


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